Manager of Service Equity and Inclusion

Partnership to End Addiction is a national nonprofit uniquely positioned to reach, engage and help families impacted by addiction. With decades of experience in research, direct service, communications and partnership-building, we provide families with personalized support and resources — while mobilizing policymakers, researchers and health care professionals to better address addiction systemically on a national scale. For more information, visit www.drugfree.org.

Partnership to End Addiction seeks a Manager of Service Equity and Inclusion to help our organization serve all families and address the specific needs of historically underserved populations. 

The Manager is a vital member of the family services team and reports to the Vice President of Family and Community Support Services. 

The Manager, as a full-time, grant-funded employee, will be responsible for developing and implementing at least two grant-specific projects that serve both: 

• Spanish-speaking families in New York State that seek to address and/or prevent substance use by their child (of any age), especially those who have limited income and/or meet the ALICE (Asset Limited, Income Constrained, Employed) definition for low income; and
• Families that seek to address and/or prevent substance use by their LGBTQ+ child (of any age) 

The Manager will also help the Partnership identify and secure opportunities to implement programs for families from other underserved communities (including but not limited to Black, Indigenous, Asian American, and low income (including ALICE)). 

Responsibilities include but not limited to: 

• Identifying and making meaningful connections with organizations that serve Spanish-speaking and LGBTQ+ families
• Leading needs assessments for Spanish-speaking and LGBTQ+ families
• Identifying the substance use related resource gaps and needs and working with our content to eliminate these deficits (to include management of the translation and acculturation of existing content)
• Working with our service program leads (Helpline, Peer, Group and Automated) to improve our services and increase the number of Spanish-speaking and LGBTQ+ families we serve
• Tracking metrics against grant deliverables
• When travel can safely resume the Manager may travel up to 5% of the time  

Required qualifications:

• Bachelor's degree and at least three years of relevant experience providing support at the senior administration level on a variety of projects;
• Program management experience;
• Experience gathering, analyzing, and interpreting data and statistical reports related to diversity, equity and inclusion (DEI);
• Demonstrated excellent organizational and report writing skills;
• Demonstrated experience creating and maintaining collaborative work;
• Compassion and empathy for those impacted by addiction 

Preferred qualifications:

• Master's degree in management, health care or other social sciences field and at least 5 years of successful relevant full-time professional experience managing health communications programs;
• Experience in grant writing with proven success in acquisition of grants;
• Demonstrated ability to manage multiple projects and effectively complete projects with tight deadlines;
• Experience in creating action plans with tangible, measurable outcomes/indicators;
• Experience using results of analyzed DEI data in implementing meaningful actions with progressive outcomes;
• Demonstrated ability to think critically and creatively; and experience working with and serving diverse populations;
• Spanish-fluent 

Note: We are temporarily teleworking during the COVID-19 pandemic. When we return to in-office work, the Manager would work in our NYC office. 

Cover letter, resume and salary expectations should be emailed to employment@toendaddiction.org. 

 Partnership to End Addiction is an equal opportunity employer.