Operations Specialist (Pleasant Hill, CA)

Job Type

Full Time


Details: $44000 - $48000 per year



Application Deadline



Pleasant Hill
United States


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Title: Operations Specialist (Pleasant Hill, CA)
Office: Bay Area, CA
Location: Pleasant Hill, CA
Career Stage: Specialist
FLSA Status: Non-Exempt
Job Type: Regular Full-Time


The Operations Specialist (Pleasant Hill, CA) will report directly to the Site Director and will support the efficiency of the site by defining new processes and improving existing systems. The Operations Specialist (Pleasant Hill, CA) will execute and deliver on a range of responsibilities, including supporting local finance, facilities management, staff support and communication with external stakeholders and vendors.

To be successful in this role, you'll be comfortable working independently and will thrive in a fast-paced environment where you're asked to juggle competing priorities and deadlines. You'll be asked to move with a sense of urgency and work with and across teams to ensure that departmental and site needs are met. You'll be someone who enjoys thinking creatively and critically about how to constantly improve the functionality of the site as a whole, offering input and suggestions. Prior experience in operations, project management and finance is ideal, as well as an ability to be flexible and adapt to changing priorities.

In keeping with Year Up's values, the Operations Specialist (Pleasant Hill, CA) will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.


Operational Systems and Staff Support

  • Maintain and cultivate external vendor relationships
  • Work across teams to create efficient systems and processes
  • Maintain facilities, including general office support as needed
  • Manage supply ordering, track budget, and ensure up to date emergency procedures are in place, in addition to other duties as assigned
  • Review and process all staff expense report transactions through online system (Concur), ensuring that all items are coded to the correct General Ledger segment
  • Support site technology infrastructure by working with the National IT Team
  • Manage logistics for staff meetings as needed
  • Other duties as assigned

Project Support

  • Serve as a thought-partner to the Operations team on a range of strategic questions and organizational initiatives
  • Undertake special projects at the direction of the leadership team and in collaboration with other team members, as needed

Site Team/Learning Community Member

  • Serve as a coach/ mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • 1-2 years of work experience in an office environment
  • Strong acceptance of change, willingness to perform and lead through change
  • Experience successfully creating and/or modifying processes
  • Strong organizational and time management skills with exceptional attention to detail
  • Excellent written and verbal communication skills
  • Strong knowledge of MS Office
  • A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at a time for various stakeholders, both internal and external
  • An ability to exercise critical thinking through ambiguous problems
  • A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion


  • Salary: Competitive and commensurate with education and experience
  • Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
  • Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
  • Professional development: Funds available to support staff in achieving career objectives


Year Up is an award-winning national 501(c)3 organization with a mission to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive program, Year Up utilizes a high support, high expectations model that combines hands-on technical and professional skills, educational stipends, college-level coursework, and corporate internships at more than 250 top companies. Its holistic approach focuses on students' professional and personal development to place talented and motivated young adults on a viable path to economic self-sufficiency.

Year Up has served more than 19,500 young adults since its founding in 2000, and will serve more than 4,000 young adults in 2018 nationwide. Year Up currently serves 21 U.S. cities across 16 markets, including Arizona, Baltimore, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City, Providence, Puget Sound, San Francisco Bay Area, South Florida, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times for eight consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

Year Up participates in E-Verify.

Please visit http://www.yearup.org/careers to learn more about working at Year Up, and to see a list of current opportunities.


Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:http://www.yearup.org/about-us/careers/commitment-to-diversity/

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.


Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply