Triage Specialist Manager

Duties and Responsibilities

• Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services; assists members to develop natural resources and make contact with social support networks.
• Coordinates and monitors services, including comprehensive tracking of members activities.
• Assists members in developing goals and areas of need.
• Documents all client encounters and contracts made on behalf of members; completes and submits billing documentation as appropriate; maintains comprehensive members notes.
• Connect members to other programs at the organization to ensure a sustainable plan.
• Identifies and provides emergency crisis services as necessary; makes immediate assessments and responds according to accepted crisis intervention methods and techniques; coordinates other services as appropriate.
• Maintains and reports applicable statistics regarding programs and client services.
• Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
• Bilingual Spanish/English required
• Experience working in a urban setting

Knowledge, Skills and Abilities Required

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Bilingual Spanish/English required