Human Resources Manager
La Raza Community Resource Center (LRCRC) is seeking a Human Resources (HR) Manager is to lead and direct human resources functions including recruiting, hiring, and interviewing staff; administering benefits and leave; resolving employee issues; upholding organizational policies and practices, and being a trusted resource and partner to all of our employees. It is also important to cultivate equitable and accessible practices and foster our social justice values across the organization. This includes hiring practices, pay equity, meaningful career development and internal advancement, bringing in experts for training, and getting honest feedback from the organization for continuous improvement. An exempt position, the Human Resources Manager works at our offices at 474 Valencia Street in San Francisco .
About La Raza Community Resource Center
La Raza Community Resource Center (www.larazacrc.org) is a bilingual, multi-service non-profit organization dedicated to meeting the social service, immigration, educational, and leadership development needs of low-income families and individuals. La Raza Community Resource Center is located in the heart of the historic San Francisco Mission District, the vibrant cornerstone of San Francisco's Latino community. We have been serving the community for over 50 years. Our Social Services Program services include a food pantry, family counseling, educational workshops, support groups, and many other services. Our Immigration Program attorneys provide both affirmative family-based immigration services and deportation defense. All of our legal and social services are free (subsidized).
Essential Duties and Responsibilities Include (but are not limited to)
- Advice and consultation to managers and employees regarding HR programs, policies and practices.
- Manage the investigative process for internal complaints of discrimination, harassment, retaliation and other high-risk issues
- Annually review and recommend changes to a variety of HR policies and documents
- Plans and implements programs for staff development, staff recognition and community building, safe work practices and wellness activities, and employee retention
- Stays informed and in compliance with state, federal and local employment laws
- Effectively reviews and consults with managers regarding progressive discipline and involuntary separations, minimizing risk to the company and ensuring values-based decisions as appropriate
- Oversees employee wellness and supports life-work balance through wellness initiatives.
- Responsible for all aspects of employee leaves including meeting with employees, assisting employees with leave applications, determining eligibility and approval, monitoring and updating supervisors of employee leave status.
- Responsible for posting of open positions, heavily involved in innovative recruitment techniques, works with managers assisting in initial screening of candidates, organizing panel interviews and managing the interview process.
- Responsible for hiring, new hire orientation, completion of new hire paperwork, provides employees with state compliance information, works operations to set up email and provide employees with necessary startup tools and resources.
- Responsible for ensuring compliance with sexual harassment training obligations including scheduling training, tracking training and reporting on training accomplishments and needs.
- Responsible for tracking and reporting turnover by department monthly.
- Assists with worker’s compensation cases, investigations and reporting requirements.
- Oversees the organization and maintenance of a personnel database, employee files and pertinent records.
- Oversees the coordination of insurance benefits including medical, dental, 403b, EAP, workers compensation and COBRA.
- Participate in relevant meetings supporting team communication and the program's capacity to fulfill organizational goals and mission.
- Collaboratively works with others to achieve team success.
- Manages stress and pressure situations calmly and responsively.
- Consistently demonstrates integrity while working and representing La Raza Community Resource Center.
- Practices direct, respectful, open, and honest communication with their colleagues.
- Proactively seeks support from team members or management.
- Demonstrates cooperation with coworkers, management, and the community at large.
- At least 2 years of relevant work experience.
- Bachelor’s degree or equivalent formal and informal education.
- Excellent verbal and written communication skills in both English and Spanish.
- Proficiency with MS Office, especially Microsoft Word and Excel. Excellent data entry skills and understanding of internet applications and database use.
- High attention to detail and ability to work well under pressure.
- Strong interpersonal and customer service skills.