Data Entry Admin & Customer Service

Job Type

Full Time




San Rafael
United States


Guide Dogs for the Blind, located in beautiful Marin County, California, has a rare opportunity for a full time Data Entry & Customer Service position supporting our fundraising efforts.  If you are someone who thrives in a mission-driven, results-driven and community-oriented environment, this could be the position for you! Please see our website at to learn more about us and to see the full job description. 

This position performs data entry/analysis, development of forms, report management, and compilation of data files and systems to maximize their usefulness for a fundraising program currently consisting of 65,000 active donors (24 month).

·        Receives, posts, acknowledges donations/event registrations and reconcile data entry activity against accounting records.

·        Manages all Electronic Funds Transfers for scheduled gift postings.

·        Performs Database Management functions including import/export, global data changes, NCOA (National Change of Address) and duplicate merging.

·        Maintains the Fundraising Database Procedures Manual

·        Answers phones serving constituent needs/requests.


·        Raisers Edge or similar fundraising software experience preferred along with proficiency with Microsoft Office programs.

·        Understanding of gift processing principles and practices and IRS standards.

·        Excellent communication skills and the ability to produce clear documentation.

·        Strong customer service skills and the ability to work collaboratively.

·        Able to manage multiple projects simultaneously, in a fast-paced environment with shifting priorities and constant deadlines.

·        Familiarity with 501c(3) organizations.


An attractive and competitive benefits package and salary commensurate with experience will be offered to the right candidate. Apply online at't access our online application for employment? Send us your cover letter and resume by e-mail to

Equal Opportunity Employer

Professional Level

None specified

Minimum Education Required

No requirement