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Leadership Training Program Case Manager

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Fresh Lifelines for Youth


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Published 28 days ago

Commensurate with education and experience.

Position Title: Leadership Training Program Case Manager                        

Reports To: Leadership Training Program Manager                           

Status: Non Exempt, Full Time

About Fresh Lifelines for Youth 

Founded in 2000, Fresh Lifelines for Youth (FLY) is an award-winning nonprofit working to break the cycle of juvenile violence, crime, and incarceration. FLY believes that all our children deserve a chance to become more than their past mistakes. FLY’s legal education, leadership training, and mentoring programs motivate and equip youth to change the course of their lives. We are also committed to helping our juvenile justice systems become more just, humane, and equitable. As a result, FLY increases safety in our communities and decreases the costs and consequences of crime. 

For more information about Fresh Lifelines for Youth please go to: www.flyprogram.org.

Brief Description of the Leadership Training Program: The Leadership Training Program is a one-year program providing individualized support and leadership development activities in a group setting to help youth ready for change and transform their lives.

Program Components:

Intensive individualized youth advocacy (5 hours/month—includes 2 in-person contacts)

·        1-on-1 case management

·        Advocacy with probation, courts and lawyers

·        School advocacy and educational support services to help youth get and stay on track with credit completion

Leadership Development

·        3-day wilderness retreat

·        4 hours/every other month of group activities/service learning projects

Leadership Training Program Case Manager - Position Summary

The Leadership Training Program Case Manager assumes responsibility of managing a case load of 13 clients annually, connecting them to resources in their community and attending family, probation, school, and external program meetings. Case managers work with youth 1:1 and in small groups to set goals around education, and building life skills and constructive uses of time, in order to prevent recidivism. The case manager is responsible for coordinating and executing community, outdoor and fun activities and events for clients, as well as engaging in community meetings and events that serve FLY’s youth population. 

Primary Responsibilities:

Provide Ongoing Case/Crisis Management for 13 youth

·        Meet with each youth on caseload for an average of 5 hours per month (this includes both group and individual contacts)

·        Provide crisis management and support to clients, as needed. Client issues often include the following: depression, education, employment, family, gangs, homelessness, incarceration, substance abuse, self-esteem, suicide and violence

·        Assist clients and families with locating and receiving outside services to address identified needs

·        Maintain thorough case management paperwork in client file. “Paperwork” includes but is not limited to the following: assessments, case management notes, client contracts, and service plans.

·        Attend court hearings, outside service meetings, probation meetings, school meetings, and Individual Educational Plan (IEP) meetings, as needed and/or requested by the client

·        Help the client set and achieve goals around education, vocation, family, and health through asset development models that encourage leadership and life-skill-building

·        Provide clients with transportation to and from activities, events, and individual meetings, as needed.

·        Provide supervisor with regular updates about each client and ensure that file is ready for a supervisory review at any time

Plan Activities for Clients

·        Plan community service projects and/or team-building events for clients to carry out on a regular basis

·        Identify and collaborate with representatives from community based organizations and/or other companies to plan youth activities

·        Prepare agenda for activities and projects and integrate building of developmental assets

·        Clear clients through the Probation Department to attend activities and follow-up to inform Probation of clients’ progress in the activity

·        Assist with the planning, the strategy and overall production of the Leadership Program Service Learning project

Engage In Community Meetings/Events

·        Identify ways to participate and engage in community events and meetings to understand the needs of the community in which the clients live

·        Attend and actively participate in regular community meetings, Multi-Service Team (MST), as needed/allowed

·        Represent FLY at community resource fairs

*Other duties as needed and assigned. Availability for occasional evening and weekend work and for travel as needed.

Qualification and Competency Requirements

Positional Competencies – required for our Case Managers

·        Experience and Education: A Bachelor’s degree is preferred, ideally in a related field. A minimum of three years’ experience working with underserved or disadvantaged youth is preferred. Direct service case management experience is preferred.   

·        Relationship Building: Ability to initiate, develop and maintain trusting relationships in a short period of time with youth, parents, those representing the juvenile justice system, other key external stakeholders, and FLY volunteers and staff. Possess the passion to energetically promote FLY’s mission/vision and Leadership Program components to attract, develop and retain youth and volunteer participation with FLY.  

·        Strong Motivating & Communication Skills: Exceptional listening, verbal and written communication skills with all youth and internal/external stakeholders, including: active listening with youth while pushing them to change and shift their behaviors; timely and professional follow-through with phone calls and email correspondence; and the ability to effectively present information in a clear and concise manner to top management, program staff and community partners.

·        Resource Management: Utilizes strategic time and financial management to concentrate efforts on FLY priorities through efficient systems, processes and tools. 

·        Data-Driven Programming: Able to take excellent case notes and log hours/activities with youth during case management sessions and input them into ETO (Efforts to Outcomes) Database in a regular and timely fashion. Understands how data informs programmatic changes and allows FLY to track program effectiveness. 

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process.

Position Title: Leadership Training Program Case Manager                        

Reports To: Leadership Training Program Manager                           

Status: Non Exempt, Full Time

About Fresh Lifelines for Youth 

Founded in 2000, Fresh Lifelines for Youth (FLY) is an award-winning…

Details at a glance

  • On-site Location
  • Full Time Schedule

Benefits

medical, dental, vision, two weeks paid rejuvenation break, and PTO.

medical, dental, vision, two weeks paid rejuvenation break, and PTO.

Location

568 Valley Way, Milpitas, CA 95035

How to Apply

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process.

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online…

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