POST-SECONDARY PROGRAM COORDINATOR
SUMMER SEARCH NEW YORK CITY
While young people from low-income communities – who are disproportionately young people of color – face systemic inequities in school, in the workforce, and in life, they possess unique strengths, resilience and tremendous potential. When provided with support and resources, these young people fulfill their potential and achieve success in school, work and life.
Through a combination of mentoring and transformative experiences, Summer Search supports young people to successfully transition from adolescence into adulthood. We aim to unleash the potential of our young people while also building a toolkit for navigating and challenging systemic barriers to higher education and career opportunities.
The Post-Secondary Program Coordinator is an exciting and dynamic new position at Summer Search NYC. This hire will advise program participants as they progress through their chosen post-secondary pathway whether college, a vocational track, a gap year program, or joining the military or workforce, as well as deliver programming related to financial well-being, career readiness, educational attainment, and health and well-being.
- In the first year of this role, that means mentoring and advising ~35 participants in their first year out of high school as well as providing support for older participants and delivering programming such as workshops, webinars and group meetings.
- After the first year, the role will focus solely on supporting older participants and delivering programming.
This is a unique opportunity to help shape future Post-Secondary programming by providing feedback and input during the first year of a new program structure.
WHAT YOU'LL DO
Specifically, the Post-Secondary Program Coordinator will:
Build relationships and provide 1:1 support and advising to a caseload of ~35 participants for one academic year beginning their first year out of high school.
- During their first year after high school, provide mentoring and advising support towards post-secondary completion and career guidance as needed that is specific to their needs, interests, and strengths. Specifically, this will include:
- Advising participants on academics, financial aid and money management, engagement on campus and in the community, and career exploration.
- Applying the Summer Search depth mentoring model while coaching participants to navigate challenges and focus on problem-solving, particularly around situations commonly faced by first-generation, low-income participants.
- Engaging regularly with caseload, adapting to meet their needs in challenging situations and/or when seeking greater support.
- Direct participants to gain familiarity with and access to the range of supports offered by Summer Search.
- Consistently utilize Salesforce to record contact with participants and track their progress toward/in a post-secondary pathway and other outcomes.
- Collaborate with other Summer Search program staff to identify and address risk factors for post-secondary success.
- Deliver high-quality post-secondary programming that serves close to 400 post-secondary participants who are more than one year out of high school
- Deliver targeted programming such as workshops, webinars and group meetings to post-secondary participants needing higher level support including students attending a 2-year college, those nearing post-secondary completion, those who went directly into the workforce and those who are experiencing health and wellness challenges.
- Participate in event planning and/or attend program events (including some evening and weekends events).
- Incorporate Summer Search CONNECT, our digital platform, into daily work and increase post-secondary participant registration and engagement.
- Facilitate distribution and tracking of our Financial Assistance Fund, established to assist participants in pursuing higher education and career opportunities.
- Create content and distribute communications through various platforms to all post-secondary participants, providing program updates, resources and opportunities.
- Provide mentoring and advising on emerging individual needs (as outlined with first year participants above).
- Bridge and refer participants to other resources, as necessary.
- Consistently utilize Salesforce to record contact with participants and track progress towards long-term outcomes.
Contribute to Program Development and Delivery
- Collaborate with National Program Team staff to support ongoing learning and program evolution cycles (program delivery, evaluation, program design).
- Participate in monthly network-wide calls with a cohort of Post-Secondary staff to collaborate and share best practices.
- Participate in organizational trainings and meetings with local, regional and national staff.
- Analyze data in collaboration with Director of Post-Secondary Program to adapt approaches, supports and programming as needed.
- Coordinate and/or participate in special projects as needed.
WHO YOU ARE
- The Post-Secondary Program Coordinator will be a highly motivated team player who thrives in an authentic, feedback-driven culture. Specifically, strong candidates will bring:
- EXPERIENCE AND KNOWLEDGE: At least two years professional experience in college advising or a similar field with young adults, ideally serving first-generation or low-income college-aged populations. Knowledgeable about key areas of post-secondary advising, such as academics, alternative pathways, financial aid and money. management, student life, and career exploration. Experience designing and delivering workshops a plus.
- COMMUNICATIONS EFFECTIVENESS: Well-developed communications and interpersonal skills, with an ability to comfortably facilitate group presentations and utilize active listening and reflect others’ viewpoints in relationship building with diverse groups of stakeholders.
- CRITICAL CONSCIOUSNESS: Demonstrated awareness and understanding of systemic and institutionalized racism facing communities of color, and the historical context of privilege and power in America, with sensitivity and humility in engaging youth around these topics.
- SOCIAL AND EMOTIONAL INTELLIGENCE: The ability to recognize and reflect upon one’s emotions, thoughts, values, experience, and identities, and demonstrate an understanding of how they influence and impact others.
- PERSONAL ACCOUNTABILITY: High degree of accountability and follow-through to achieve desired goals, teamed with an ability to remain focused and flexible in a fast-paced, dynamic environment.
- TECHNOLOGY SKILLS: Proficiency in using databases and Excel for data entry and management; experience using Salesforce or a similar student database is a plus.
- LANGUAGE SILLS: Bi-lingual English/Spanish a plus
- In addition, all Summer Search staff bring a commitment to our mission of unleashing students’ potential through mentoring and transformative experiences, as well as the ability to thrive in an environment that values excellence, gratitude, well-being, diversity, authenticity, and collaboration.
WORK HOURS AND LOCATION
Work hours are Mon-Fri 10am-6pm with occasional weekend and evening special events. Due to the COVID-19 pandemic, this position will be remote until further notice, with potential for limited working days in the office if desired, in order to allow for the safest environment for our staff. After office reopening, this position will be based out of either the Summer Search NYC office in Manhattan or The Bronx.
OUR COMMITMENT TO EQUITY, DIVERSITY, AND INCLUSION
With a staff that cares deeply about social justice and racial justice, we believe that diverse perspectives and backgrounds create a rich work environment and enhance our ability to pursue our mission. We are committed to building an organization with raised consciousness in order to impact how we work with students, as well as how we work together as a team. We hope you will join us as we continue to build a justice-centered organization that fosters a work environment where people from all backgrounds are welcomed and valued.
SUMMER SEARCH IS AN EQUAL OPPORTUNITY EMPLOYER.