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Community Market Manager - Innovation Team

Posted by
FareStart
|
Seattle, WA
New
|
Published 5 days ago

Opportunity

FareStart is excited to announce the launch of our first mobile market (grocery and/or café) program this summer. As part of our work to expand food security, our goal is to find new ways to provide equitable access to fresh, healthy food to communities who are historically underserved including those that have been impacted by systemic racism in our food systems. Thru partnership with local organizations, we continually strive to ensure we truly understand, and are meeting the needs of these communities. The mobile market will leverage high quality food that is gathered, gleaned, and purchased from our food partners including local farmers, grocery and retail stores and donors. This work will align with and inform our long-term food security strategy.

Summary

The Community Market Manager – Innovation Team will lead the launch of FareStart’s first Mobile Grocery and Café. This position is responsible for the initial pilot launch, daily operations of market events, and operations coordination of our Mobile Grocery and Café. As the face of our daily market operations, the Community Market Manager – Innovation Team will play an integral role, connecting with an undeserved and diverse population to help expand food security in those communities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for the scheduling and staffing of Mobile Market events and logistics.
  • Ensure all vehicles arrive to market locations prior to event start time, including driving vehicles to a variety of locations within King County.
  • Responsible for onsite supervision, training and coaching volunteers and mobile market staff
  • Oversee day-of-event customer service to ensure an exceptional community experience through careful planning, staff training and preparation, organization, and market execution.
  • Create, manage, and communicate policies and procedures for events, volunteers, and staff, ensuring alignment and maintenance of customer service philosophy and standards.
  • Maintain and expand professional and technical knowledge by tracking trends in food security and the community.
  • Report, respond to and effectively manage community opportunities, feedback, challenges, requests, and complaints.
  • Manage inventory for the mobile market, including ordering and restocking of items.
  • Coordinate all money handling, finance, cash and cashier policies, procedures, and execution. Including any necessary reporting and upkeep of permit to accept SNAP benefits.
  • Manage systems for maintaining/accounting for market inventory, donations, displays, equipment, and supplies.
  • Make operational recommendations, and maintain procedures to ensure vehicle care, inventory controls, and systems.
  • Coordinate equipment maintenance with Fleet Supervisor and Innovation team

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

  • Demonstrated success collaborating, team building, and managing others; strong communicator demonstrated by ability to interact successfully with a variety of people and diverse population.
  • Previous retail or public customer contact experience desired; background in retail grocery industry preferred.
  • Three to five years of operations supervisory experience
  • Five years of customer service or hospitality experience.
  • Demonstrated success in developing high standards, training programs, and levels of service for staff.
  • Excellent computer skills; self-motivated; excellent planning skills; and the ability to make timely and competent decisions.
  • Experience tracking inventories.
  • Must be able to adjust to a flexible schedule; and be available days, nights, and weekends.
  • Valid Washington driver’s license, with excellent driving record and willingness to drive trucks and vans.
  • Food Handler’s Card

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • During public stay at home order, employee will be working in person and remotely.

COVID-19 Consideration: We coordinate with the King County Public Health Department and the CDC to follow all required protocols.

Travel - Weekly travel between event sites up to a 25-mile radius.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is also frequently required to stand; climb or balance; and stoop, kneel, or crouch.

Opportunity

FareStart is excited to announce the launch of our first mobile market (grocery and/or café) program this summer. As part of our work to expand food security, our goal is to find new ways to provide equitable access to fresh, healthy…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Benefits

The Benefits:

  • Competitive hourly wage based on experience and qualifications
  • Paid time-off (3 weeks first year of employment) and paid holidays
  • 401(k) savings plan
  • Health, disability, and life insurance
  • Free ORCA pass
  • Free Shift Meal

The Benefits:

  • Competitive hourly wage based on experience and qualifications
  • Paid time-off (3 weeks first year of employment) and paid holidays
  • 401(k) savings plan
  • Health…

Location

Temporarily Remote
Work must be performed in or near Seattle, WA
Associated Location
Seattle, WA, USA

How to Apply

Please apply online thru our careers page: https://www.farestart.org/careers

Please apply online thru our careers page: https://www.farestart.org/careers

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