Search

Job

Case Manager

Posted by

Position Title: Senior Support Coach

Program: Resident Opportunity Services (ROS)

Starting Pay: $38-42,500 with benefits, depending on skills and experience 

Position Summary 

Under supervision of the ROS program manager, the Senior Support Coach will conduct outreach, provide supportive counseling, enable community building activities, and perform various duties in support of older residents residing in Voice-sponsored affordable housing developments in the Uptown Community. S/he will take a lead role in linking low-income, senior residents and their families to services and opportunities that address social, health, economic, cultural, and recreational needs and interests. The position is full time, with a schedule that is flexible to meet residents’ needs. 

Duties and Responsibilities 

The Senior Support Coach will

• Assess needs and interests of senior residents, including home environment, physical and mental health status, and resources via voluntary participation and with referrals from property management; 

• Provide incident response services, ongoing case management services and coordination; database management and reporting consistent with policies, security protocols, and confidentiality procedures; and regular communications with senior program participants by phone, virtual meetings, home and office visits, email and other correspondence; 

• In program support and service coordination, the Senior Support Coach may conduct outreach and act as liaison to agencies, institutions, medical providers, property management, and organize social or “community building” events, such as intergenerational activities, field trips, gardening projects, health/fitness classes, and financial support workshops; and, 

• As part of on-going data collection efforts, the Senior Support Coach will help with an organization-wide effort to collect baseline information from each household in Voice owned and partner buildings. 

Qualifications and Requirements 

Master’s Degree in Social Work +2 years experience with senior services, and/or equivalent of undergraduate degree +5 years related experience. Case management experience is essential, with proven ability to work with diverse populations, across lines of race, economics, nationality, sexual orientation, age, religion, and other differences. Strong teamwork and communications skills; proficiency in office, internet and network programs -- all required. Fluency in a second language is a plus. 

Contact Us: E-mail cover letter, resume, and references to voiceofthepeople@uptownvoice.org 

About the Organization 

Voice of the People in Uptown is a nonprofit, community-controlled housing corporation with over 50 years of service. Voice owns, manages, and/or provides support services to about 800 families and seniors in 14 buildings. It has a legacy of tenant organizing, community development, and advocacy for affordable housing and social justice. The organization is an equal opportunity employer. 

Recruitment: September 2021


Position Title: Senior Support Coach

Program: Resident Opportunity Services (ROS)

Starting Pay: $38-42,500 with benefits, depending on skills and experience 

Position Summary 

Under supervision of the ROS program manager, the Senior Support…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    October 1, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Salary

USD 38,000 - USD 42,500

Level of Language Proficiency

Fluency in a second language is a plus. 

Fluency in a second language is a plus. 

Location

On-site
4611 N Sheridan Rd, Chicago, IL 60640, USA

Apply to This Job

Instructions:

Apply through Idealist

OR E-mail cover letter, resume, and references to voiceofthepeople@uptownvoice.org

All fields are required
Resume must be uploaded in PDF format
Drag file here or browse
No file chosen
Drag file here or browse
No file chosen
Drag file here or browse
No file chosen
By using the Idealist Application system, you consent to sharing your resume and other personal data with potential employers in accordance with Idealist’s Privacy Policy and Terms of Service.

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.