Program Manager I - Access to Cars (Hybrid in Portland, OR)

Status: Regular, exempt position

Reports to: Program Manager III

Location: Portland, OR (Hybrid)

Hours: Full time

Starting Salary: $65,750 - $80,750 annually

Apply at: https://forthmobility.org/careers

BACKGROUND & SCOPE OF RESPONSIBILITY

Forth is a fast-growing nonprofit with a mission to electrify transportation by bringing people together to create solutions that reduce pollution and barriers to access. Founded in the Pacific Northwest, we now work nationwide. Learn more on our website.

Our continued growth and increasingly nationwide scope of work has created an opening for a Program Manager, primarily supporting Forth’s Affordable Mobility Platform (AMP) program and  managing Forth’s vehicle assets.  Forth is seeking a long-term addition to our Programs team to manage/support these projects, and others in the future as their skills and knowledge grow and/or these projects come to an end.

The AMP program focuses on increasing affordable access to electric vehicles, particularly in traditionally underserved communities, through EV carshare services. With multiple carshare sites launched in OR, WA, MI, NM, mostly at income-based housing sites, we are continuing to expand the service to other cities across the US. The Program Manager will be part of the team that is establishing relationships with potential host sites, negotiating site and service delivery contracts, engaging with residents and the community to launch the service, and ensuring smooth operation of the launched services.

Forth also maintains electric vehicles across Forth's wide-ranging portfolios, from personal e-bikes and scooters to class 8 tractors and buses. This position requires a significant amount of time working hands on with different vehicles and will be a great fit for an individual seeking a mix of desk and in-the-field work. 

We seek candidates who are enthusiastic about advancing electric mobility and share our commitment to diversity, equity, and inclusion. The successful candidate will be expected to work independently and collaboratively with colleagues and partners, play an active role in the organization’s development, and be adaptable to occasional competing priorities. 

DESCRIPTION OF DUTIES

National AMP Program Management (50%). The Program Manager will:

• Develop and maintain relationships with local and national partners and stakeholders
• Collaborate with affordable housing partners (carshare vehicle host sites) on research, outreach, and promotion to increase car utilization
• Negotiate and execute federally-approved subrecipient agreements with local partners
• Monitor and ensure internal and external partner deliverables are met
• Oversee the installation of electric vehicle charging infrastructure and the successful carshare launch and operations at each site
• Provide updates of project status in each region to the greater AMP team and Senior Program Manager
• Present reports and updates on the project at conferences, workshops, or events
• Work closely with our carshare platform partners to support carshare operations in collaboration with their staff
• Assist with tracking and developing program viability
• Collaborate with partners on outreach to increase vehicle utilization

Fleet Management (40%)

• Guide day-to-day fleet coordination:
• Manage and track vehicle registration, insurance, and maintenance across Forth’s fleet of vehicles, including light-duty EVs, e-bikes, agriculture equipment, and more
• Coordinate vehicle maintenance schedule and servicing, including tracking OEM recalls and taking vehicles to dealerships and service centers
• Ensure and monitor fleet cleanliness, safety, and appearance
• Maintain and improve Forth’s fleet protocols, including establishing physical and digital systems
• Establish and maintain contracts and payment schedules with service contractors and vendors
• Occasionally move/deliver a vehicle to a location in Oregon, Washington, and other states 
• Identify and procure new program vehicles, as needed
• Oversee telematics installation and operations
• Occasional hands-on vehicle maintenance tasks, such as: replacing a 12-Volt vehicle battery, replacing windshield wipers, inflating tires, troubleshooting telematics devices, and programming key fobs
• Orient Forth staff who will be driving fleet vehicles and coordinating fleet schedule
• Maintain vehicle branding and decals
• Coordinate as necessary with members and operational partners in responding to service and car issues, incident reporting and filing claims
• Stay-up-to date regarding e-mobility vehicle and industry news, and provide professional recommendations to program staff and partners 
• Delegate fleet tasks to a Program Associate, as needed 

Administration and Other Tasks as Needed (10%)

• Provide input to Strategic Planning, participate in on-site and off-site Staff Meetings, etc.
• Participate in and support in-person events, such as EV ride and drives and outreach events. 

QUALIFICATIONS

Required:

• A passion for Forth’s mission and values and a desire to deepen your understanding of diversity, equity, and inclusion
• 3-5 years of experience in transportation, energy, nonprofit, or a related field
• Experience in managing multiple conflicting project priorities and meeting deadlines while maintaining a healthy work-life balance
• Demonstrated interpersonal skills; ability to cultivate professionally collaborative relationships with both internal and external stakeholders
• Ability to work independently and maintain “big picture” perspective while diving “into the weeds”
• Communication
• Excellent cross-cultural communication skills, both written and verbal
• Skilled at preparing and delivering engaging presentations
• Ease and familiarity with basic vehicle maintenance (replacing a 12-Volt vehicle battery, replacing windshield wipers, inflating tires, troubleshooting telematics devices, and programming key fobs)
• Ease and familiarity with smartphone apps (preferably carshare apps and services), computers, email, spreadsheet, basic database management (i.e. Google Workspace, Microsoft Office, DropBox, Asana)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, insurance forms, and contracts
• Willingness to travel in the Portland Metro area and Oregon/Washington (day trips) as needed (3-4 days per month) 
• Willingness and ability to travel in the US for 2-3 days at a time, approximately 2-4 times per year to attend industry conferences, launch events, and to visit host sites, and manage delivery of vehicles
• Valid Driver's License and a good driving record
• Able to maintain a safe home office environment

Helpful:

• Bachelor’s Degree in related field
• Multilingual, especially Spanish  
• Experience firsthand with electric vehicles and the EV industry 
• Experience with fleet or vehicle management 
• Experience working for a nonprofit organization with a mission-driven staff and board
• Experience with project management tools such as Asana, MS Project
• Experience with CRM services such as Salesforce
• Experience working for any of these key stakeholders: electric vehicle charging providers, carshare companies, electric utilities, local governments, consulting firms, major transportation companies, fleet management companies, or affordable housing

COMPENSATION

Starting salary range is $65,750 - $80,750 annually commensurate with experience. Excellent benefits include four weeks paid vacation annually, fully paid health, dental and vision insurance for the employee and all dependents and an employer retirement contribution after six months (no match required.) We also provide access to electric vehicles for business use, a professional development budget, employee assistance program, and a flexible working schedule.

TO APPLY

To ensure full consideration, please apply by August 28, 2024 by submitting your resume and cover letter through our careers site. We will continue accepting applications after this date but cannot ensure all will be reviewed. All candidates will be notified once we have made a hiring decision.

Forth values a diverse workforce. Women, people of color, people with disabilities, and members of the LGBTQI(+) community are strongly encouraged to apply. Forth believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re looking for candidates who can expand our culture, challenge business as usual, and bring their whole selves to work. We strive to provide those candidates with an equitable and accessible recruitment process. If we can offer accommodations for you in the recruitment process or you have feedback on how to make our recruitment more accessible, please contact Human Resources at jobs@forthmobility.org. 

Forth is now requiring all employees to be fully vaccinated and boosted against COVID-19. If you join Forth’s team, you will be required to provide proof of vaccination to Human Resources within 30 days of hire. Forth will consider requests for exemptions from the vaccination requirement for medical and religious reasons.

Forth participates in E-verify.