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Donor Services Coordinator

Posted by
The Bowery Mission
|
New York, NY

The Bowery Mission


New
|
Published 24 days ago

The Bowery Mission is a holistic, faith-based organization dedicated to serving the homeless by providing compassionate care and life transformation services. As a key member of the Development Team, the Donor Services Coordinator serves donors providing critical funds necessary to transform lives at The Bowery Mission. The Coordinator supports the Manager in facilitating an accelerated shift from a “gift processing” approach to a “customer service” approach that delivers high-quality, accurate, pre-planned outcomes for various donor activities and various points in each donor’s lifecycle.

 

Specific responsibilities include but are not limited to:

  1. Completing daily tasks related to gift processing, which includes importing data into the database and producing daily closing reports
  2. Develop and maintain trusting relationship with donors, which includes daily response to emails and phone messages
  3. Manage gifts receipting
  4. Advance the Milestone Giving and Monthly Partners Programs
  5. Assist the Database Team with special projects as instructed by the Donor Services Manager and Database Manager.
  6. Manage the Honor/Memorial Program
  7. Collaborate with the Events Team to accurately track Event Donations

 

Reports to: Donor Services Manager

 

Requirements: 

  1. Devoted follower of Jesus Christ who embraces the organization’s Statement of Faith
  2. At least two years of relevant work experience
  3. Experience with a customer relationship management system (Raiser's Edge preferred)
  4. High proficiency in Microsoft Office with a strong emphasis in Excel
  5. Demonstrates ability to multi-task, learn information quickly, and exercise good judgment
  6. Takes direction, creatively problem-solves, and meets a variety of deadlines with excellence
  7. Works independently and collaboratively in a team environment
  8. High level of integrity that builds trust with internal and external stakeholders
  9. Strong interpersonal and customer service skills
  10. Analytical process thinker with acute attention to detail
  11. Excellent written and verbal communication skills
  12. Thrives in a fast-paced environment
  13. Self-motivated, dependable, and punctual

The Bowery Mission is a holistic, faith-based organization dedicated to serving the homeless by providing compassionate care and life transformation services. As a key member of the Development Team, the Donor Services Coordinator…

Details at a glance

  • On-site Location
  • Full Time Schedule

Location

New York, NY

How to Apply

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