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Service Assistant

About Swords to Plowshares 

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to heal the wounds of war and to restore dignity, hope, and self-sufficiency to all veterans in need, and to end homelessness and poverty among those we serve. To learn more about Swords to Plowshares, please visit our website at www.swords-to-plowshares.org

 

Job Title 

Service Assistant 

 

Summary 

Swords to Plowshares seeks an interim full-time, non-exempt Service Assistant who can provide supportive services and community resource connections to older adults and adults with disabilities in a nurturing and caring manner. This position will work across multiple permanent supportive housing sites in San Francisco. 

 

Roles and Responsibilities  

Provide senior and disabled residents with connections to community resources and direct assistance as needed. 

  • Educating and assisting veterans on skills needed to maintain housing stability.   
  • Transportation scheduling 
  • Appointment reminders 
  • Other tasks of daily living as needed  
  • Ability to connect residents to resources needed to ensure their ability to remain independently housed such as transportation and in-home support services 
  • Ability to work with on-site Case Management staff to ensure coordination of care 
  • Ability to follow up with outside agencies to ensure connections are being made with residents that lead to the requested services 
  • Data entry into an online data tracking system for the agency  
  • Use of email and other office equipment to ensure documentation of work in a timely fashion 


Requirements 

Experience 

  • Two (2) years of experience working in residential milieus with senior and/or adults with disabilities. 

Qualifications 

  • Clean DMV record 
  • Must pass public record background check 
  • Bending and lifting as individual situations require 
  • Must be able to lift 50 pounds without distress 
  • Ability to navigate stairs 
  • Must be proficient with internet, Microsoft Office Suite, and electronic timekeeping systems 
  • Employee must be able to perform functions of job within what would be considered reasonable accommodations 
  • Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity, Equity, and Inclusion Initiative 

Skills 

  • Compassionate and patient nature interacting with residents 
  • Good written and verbal communication skills 
  • Problem-solving and critical thinking abilities 
  • Ability to interact productively with residents and staff 

 

Salary & Benefits 

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits: 

  • Excellent medical and dental packages 
  • 403(b) retirement plan with employer contribution 
  • 17 vacation days in the first year 
  • 12 holidays every year 
  • Wellness program 

 

About Swords to Plowshares 

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

USD 46,000 - USD 48,000

Location

On-site
1060 Howard St, San Francisco, CA 94103, USA

How to Apply

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