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REVISED - Program Manager - Bilingual Spanish/English

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Big Brothers Big Sisters of New York City


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Published 22 days ago

November 30, 2020
November 27, 2020

OUR MISSION: To build and support mentoring relationships to ignite the biggest possible futures for youth.

As the nation's first and NYC's largest youth mentoring agency, Big Brothers Big Sisters of New York City is recognized for our high standards and effective delivery of life changing programs. With the vision that all youth achieve their full potential, we have provided safe and impactful mentoring experiences to NYC youth since 1904.

JOB SUMMARY:

Big Brothers Big Sisters of NYC seeks a service oriented Bilingual Spanish/English Program Manager (Social Worker) to join our proven evidenced-based, community-based mentoring program. The Program Manager (Social Worker) is responsible for facilitating high quality, high impact relationships between mentor-mentee pairs. The ideal candidate has at least two years’ social work experience and is a dynamic communicator with a desire to learn more about how mentoring has the power to change lives. Responsibilities include supporting mentoring relationships between adult volunteers and youth; advising mentors, mentees and parents through on-going support and supervision; facilitating group activities that promote stronger mentoring relationships and support youth goal achievement; providing resources and referrals to youth, volunteers, and parents; and conducting intake interviews and psychosocial assessments of youth applying to the program.

JOB QUALIFICATIONS:

  • Belief in the power of mentorship
  • High School equivalency required: college post-secondary certification or equivalent experience preferred
  • Experience: At least 2 years’ social work, experience working families and youth development
  • Commitment to helping children achieve success in life
  • Strong interpersonal skills and ability to communicate verbally and in writing to individuals and groups
  • Ability to provide effective interviewing, assessment, and case management skills
  • Ability to comply with applicable child safety requirements
  • Ability to promote an inclusive, welcoming, and respectful mentoring environment that embraces diversity
  • Excellent organizational skills, ability to manage caseloads and effectively work with clients
  • Must be proficient in MS Office: Word, Excel, & Outlook
  • Bilingual skills English/Spanish

JOB RESPONSIBILITIES:

  • Ensure a high-level of proficiency and skill in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function. Identify and report child safety issues for volunteers, children and their families.
  • Supervise a caseload of clients and volunteers to achieve mutually successful mentoring experiences.
  • Provide on-going phone, email and in person supervision and support to mentors, mentees and parents.
  • Conduct client and parent psychosocial interviews, write assessments and collect supporting information from collaborating agencies, schools, etc. to determine disposition based on eligibility, needs, goals, and/or acceptance for agency services
  • Maintain and document professional records of all supervision contacts.
  • Monitor closely for safety, program compliance, goal achievement and program satisfaction; immediately address and resolve issues that may arise.
  • Regularly evaluate youth clients based on agency guidelines and specific program goals to assess outcomes.
  • Lead educational and recreational group activities and/or special projects for mentoring pairs and parents based on emerging needs.
  • Act as advocate for youth and families by providing referrals, crisis intervention, and other additional resources.
  • Identify and communicate qualitative and quantitative success within the organization.
  • Perform other agency and program related duties as needed.

OUR MISSION: To build and support mentoring relationships to ignite the biggest possible futures for youth.

As the nation's first and NYC's largest youth mentoring agency, Big Brothers Big Sisters of New York City is recognized for our high…

Details at a glance

  • Remote Possible
  • Full Time Schedule
  • Professional

Location

40 Rector Street, New York, NY 10006

How to Apply

Please submit your resume and cover letter via our Career Center. Web link is posted above. Applications without a cover letter will NOT be reviewed.

Big Brothers Big Sisters of NYC is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability with respect to employment opportunities. EEO/AA Employer

Please submit your resume and cover letter via our Career Center. Web link is posted above. Applications without a cover letter will NOT be reviewed.

Big Brothers Big Sisters of NYC…

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