Compliance Operations Specialist

Join our community of intercultural advisors – a dynamic team dedicated to empowering people to become globally engaged citizens and delivering meaningful intercultural experiences that provide the knowledge and skills needed to help create a more just and peaceful world.

The Compliance Operations Specialist will report to the Manager of Government and Legal Affairs (MGLA) and is responsible for aspects of the host family screening process in accordance with AFS-USA’s acceptance criteria, AFS International standards and US Department of State Exchange Visitor regulations, as well as CSIET Standards to ensure complete and appropriate screening of host families. The Program Operations Specialist will track and communicate discrepancies to other AFS staff and follow up on missing items as needed and perform other duties as assigned. They will also serve as an Alternate Responsible Officer and support the work of the MGLA related to the Annual CSIET Audit and Biennial US Department of State Management review, and reporting to the US Department of State as per J-1 visa regulations.

Evening, weekend, and seasonally variable work hours should be expected. Opportunities for scheduling time off during peak season (June-August) are limited.

We are currently looking for someone who has:

• Three to five years business administration experience
• Four-year college degree in Business Administration, International Relations, Travel and Tourism or related field and/or experience that demonstrates effective use of the knowledge and skills listed above, for example experience in admission, customer service, research, quality assurance and compliance
• Working knowledge of Microsoft Office applications
• Ability to be flexible with work schedule
• Detail oriented
• Comfortable with linear thinking and processes
• Well organized and able to effectively manage multiple priorities under tight deadlines
• Excellent communication skills (verbal and written)
• Customer service oriented
• Able to work independently and as a member of a team
• Able to work with confidential information in an appropriate manner
• Able to work with people of diverse backgrounds

NON-DISCRIMINATION:

AFS-USA is committed to a work environment in which all individuals are treated with respect and dignity. AFS-USA prohibits all forms of unlawful discrimination, harassment and retaliation, including behavior which targets an individual or group based on perceived or actual characteristics, such as but not limited to: race, color, religion, creed, sex (including pregnancy, childbirth and related medical conditions), national origin, age, disability, military service, veteran status, marital status, partnership status, sexual orientation, familial status, gender identity, gender expression, transgender status, genetic predisposition or carrier status, alienage, citizenship status, caregiver status, status as a victim of domestic violence, sex offense or stalking, unemployment status, status as a certified medical marijuana patient or any other legally protected classification.