Case Manager / Art Coordinator – Bergen Street Residence

Job Type

Full Time




475 Riverside Drive
Suite 1244
New York
United States


POSITION: Case Manager / Art Coordinator – Bergen Street Residence

REPORTS TO: Supervisor of Social Services


EXEMPT/NONEXEMPT: Non-Exempt Salaried


The Case Manager / Art Coordinator fullfils two key roles at the Bergen Street Residence: As Case Manager, he/she promotes client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. As Art Coordinator, he/she improves and enhances the physical, mental, and emotional well-being of the Bergen Street residents through the creative process of art making.


· Carry caseload (total # to be determined).

· Link clients with appropriate providers and resources throughout the continuum

of health and human services care settings, based on clients’ needs and values.

· Escort clients to scheduled and unscheduled psychiatric/medical care.

· Advocate to ensure that clients receive safe, effective, client-centered, timely, efficient, and equitable care. Maintain a non- judgmental and unbiased approach.

· Organize and facilitate (escorting as needed) on/off-site activities.

· Manage a minimum of two ongoing groups. Track client participation in client records.

· Conduct unit inspections and ensure proper follow-up to findings, assisting clients as needed.

· Maintain client records as “audit-ready” at all times as required by program funding sources. Includes, but is not limited to, recording progress notes, constructing service plans, updating medical and mental health information, and completing psychosocial assessments.

· Facilitate art groups as a means of learning conflict resolution and problem solving, developing interpersonal skills, behavior management, stress reduction, increasing self-esteem and self-awareness, and achieving insight.

· Conduct client assessments, integrating the visual arts and the creative process with models of counseling and psychotherapy.

· Prepare corresponding reports for client records.

· Research community resources and recreational activities; make individual referrals and/or organize group activities, as appropriate.

· Organize on-site art programs for holidays; coordinate decoration of facility bulletin boards and/or community areas, particularly during holidays.

· Represent Lutheran Social Service of New York’s mission, values, ethics, and uphold agency Code of Conduct at all times.

· Perform related duties, as assigned by supervisor.


• Volunteers as needed


• Bachelor’s Degree in psychology, counseling, social work, or sociology with a strong emphasis on art, group, or recreational therapy.

• Bachelor’s Degree in other human service or social service field may be considered, based on experience.


• Minimum of 2 years in human services field


· Knowledgeable about issues of homelessness, HIV, substance abuse, mental illness, and entitlement programs.

· Able to develop, organize and facilitate art groups and art therapy.

· Well-versed in the creative process of art making and interpretation.

· Enthusiastic, client-centered approach.

· Excellent communication skills, spoken and written.

· Able to establish therapeutic relationships with clients and positive working relationships with colleagues and external agencies.

· Crisis Intervention skills.

· Strong time management skills, able to handle multiple tasks and assignments at once.

· Proficient in internet navigation, E-mail, and Microsoft Word.

· Willing to participate in continuing education.

· Available to work some holidays and weekends.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

All resumes and cover letters should be sent to the hiring supervisor, Shani Graves, with "Case Manager/Art Coordinator" in the subject line.

Robyn Houlihan

Director of Bergen St.

[with "Case Manager" in subject line]

----LSSNY is an Equal Opportunity Employer----