Job Type

Full Time




New York
New York
United States


This is an exciting opportunity for a motivated, highly organized individual to build and develop systems to support the needs of our organization’s wide ranging programs and initiatives, while optimizing resource efficiency. The ideal candidate excels at managing multiple priorities while proactively forecasting needs and taking initiative. The operations manager is a natural problem solver, extremely organized and detail-oriented, and has excellent communication skills. This position spans organizational and programmatic functions, collaborates closely with staff, and reports to the organization’s leadership.


-      Work closely with accounting and program staff to develop and maintain systems for tracking budget to actual progress

-      Organize and standardize written protocols for use in the management and direction of programs

-      Develop monitoring and evaluation procedures and methodologies

-      Develop and standardize planning resources including workflows, templates, and reports

-      Coordinate program reporting to comply with governance requirements

-      Work with staff to optimize technology systems for organizational and program needs

-      Maintain system for planning and tracking staff assignments

-      Ensure growth opportunities for staff through skill based training and professional development

-      Coordinate annual reviews and ensure proper documentation


-       5 years project management experience, PMP/PMI certification a plus

-       Detail-oriented with excellent organizational skills

-       Able to multitask and work well under pressure, both independently and as part of a team

-       Excellent interpersonal skills, able to communicate efficiently in a calm and professional manner

-       Strong technology skills (Advanced Microsoft Office required, Salesforce a plus)


NCUSCR offers a generous benefits package including health, dental, retirement, long-term disability and life insurance plans, generous time-off policies, and opportunities for professional advancement. This position is full time and exempt. The schedule is Monday to Friday, 9AM-5PM with occasional early morning and/or late-night work. NCUSCR is an equal opportunity employer and we welcome applications from people of all backgrounds.

Level of Language Proficiency


Professional Level


Minimum Education Required

4-year degree

How To Apply

Send cover letter and resume to with the subject line "Operations Manager Application." References will be requested from those selected for interviews.