Advocacy Support Facilitator

Job Type

Full Time


Minimum: $37,500



Start Date


Application Deadline



San Diego
United States


CCS Summary: Since 1969, Center for Community Solutions (CCS) has been creating safe and healthy communities with a core emphasis on the prevention and intervention of sexual assault and relationship violence. Our mission is to end relationship and sexual violence by being a catalyst for caring communities and social justice. CCS is an equal opportunity employer that strives to create an inclusive environment and a diverse workforce from all backgrounds, abilities, and cultures.


Work Schedule, Location, and Categories:

FULL TIME; Monday-Friday 12am – 8am; North County and East County


PART TIME; Schedule A: Saturday and Sunday 12am-8am; North/East County

                     Schedule B: Saturday and Sunday 8am- 4pm;  North/East County

                     Schedule C: Saturday and Sunday 4pm- 12am; North/East County

Position Summary: Under the supervision from the Residential Services Manager, provides direct client advocacy services and programmatic support, including administrative and data management, during the night shift. As the sole residential staff member on overnight shift, the Advocacy Support Facilitator (ASF) is responsible for the provision of the following for clients: in-depth needs assessments, crisis intervention methods, supportive coping skills, motivational interviewing, and resource navigation. The ASF is expected to be highly skilled in teaching coping skills on the spot to work through current nightmares, flashbacks, and/or insomnia related to their trauma. Works with the entire CCS team to ensure the timely, effective, and seamless provision of services to survivors of violence, professionals, donors, and other individuals who contact CCS seeking assistance, information, resources, support, or referrals. Responsible for documentation of service delivery using Efforts to Outcomes (ETO) data management system. Provides in-depth crisis intervention for hotline callers, eligibility and needs assessments to callers seeking shelter and services, and conflict resolution or mediation for shelter residents when necessary. Responsible for the nighttime safety of the shelter including safety checks, safety planning and enacting of client emergency plans when necessary. Responsible for shelter maintenance and many housekeeping duties while on shift, including preparation of units and cleaning common areas. Must commit to working a minimum of five holidays per year based on the needs of the program.


Full Time Positions enjoy the following benefits: Medical, Dental, Vision, 401(K), Flexible Spending, LTD, PTO, 13 Holidays, Floating Holiday

Part Time Positions enjoy the following benefit: Sick Leave as mandated by federal, state, local guidelines

Level of Language Proficiency

Essential Job Requirements:


Bachelor’s degree in social science field, or equivalent combination of education and related experience.  


2 years experience in the field of intimate partner violence/sexual assault intervention or prevention, client services, and/or crisis intervention.

Experience working in a multi-cultural setting.


Must commit to working a minimum of five holidays per year based on the needs of the program.                 

Following the successful completion of the CCS’ California State-approved Domestic Violence and Sexual Assault Crisis Intervention Training, complete a minimum of 12 hours of ongoing training per year as required by Cal OES.

Excellent interpersonal communication and phone skills. Proactive problem-solving and conflict resolution skills. Demonstrated knowledge of intimate partner violence and sexual assault issues and their impact on families.

To view the complete job description, please visit the careers section of our website

Professional Level


Minimum Education Required

4-year degree

How To Apply

To be considered, please follow the guidelines below:

To Apply for our North County location: Please submit resume and cover letter with preferred schedule in the subject line to Colleen McMurtry at

To Apply for our East County location: Please submit resume and cover letter with preferred schedule in the subject line to Jackie Hinek at