Program Manager - Palliative Care Quality Network

Job Type

Full Time




San Francisco
United States


The Palliative Care Quality Network (PCQN) is a national learning collaborative committed to improving the quality of palliative care services provided to patients and their families. PCQN hosts a national palliative care data registry and sponsors a range of activities to support quality improvement initiatives, identify and disseminate best practices, and foster a professional community that contributes to the growth and future direction of palliative care. PCQN’s membership currently consists of over 120 hospitals, health systems, and community-based organizations across 17 states. The PCQN is run out of the Division of Palliative Medicine at the University of California, San Francisco (UCSF).

The Program Manager manages the daily operations of the program including managing the work of key vendors; leading onboarding and ongoing member support processes; implementing educational and quality improvement activities; and overseeing the budget and the various funding/revenue streams. The Program Manager also contributes to PCQN’s role in a national collaborative effort to create a new unified palliative care data registry and quality improvement organization by supporting the administrative, operational, and technical processes related to this partnership.

The Program Manager develops and maintains effective relationships with all key stakeholders including UCSF faculty and staff, clinical teams and administrative leaders representing PCQN member organizations, funders, third party vendors that provide services for the program, and leaders from state and national organizations invested in quality measurement and/or palliative care. The Program Manager must work creatively and efficiently, and be able to manage multiple projects and ongoing issues with conflicting deadlines. This position requires a high degree of self-motivation and excellence in both verbal and written communication.


The Palliative Care Quality Network (PCQN) is housed within the Division of Palliative Medicine at UCSF. Launched in 2018, the Division of Palliative Medicine aims to make palliative care routine at UCSF Health so that every patient with a serious illness and their family has access to high quality palliative care.

The Division has financial and administrative relationships with the Department of Medicine (DOM) and UCSF Health, and runs five clinical services in both inpatient and outpatient settings. The Division administers local, regional, and national programs aimed at defining and promoting high quality palliative care, and supporting the ongoing education and development of individual clinicians and palliative care teams. The Division has 16 full-time faculty, six fellows, two MSP faculty, and six research support and administrative staff.


The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.


UCSF offers employees a comprehensive compensation package, including competitive salaries and a full range of benefits, services and programs.

Professional Level


Minimum Education Required

4-year degree

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