1404 Franklin Street
The Director of Human Resources will join KIPP Bay Area Schools’ leadership team during an exciting phase of growth. This role is responsible for developing and managing an exceptional Human Resources function to serve the needs of a 500 person organization poised to triple in the next ten years. Therefore, this individual will embrace continuous improvement and innovation, is able to hold a short-, mid-, and long-term lens as needed, can flex between hands on work and getting results through others when suited to best support the team, and relishes the challenge of finding ways to provide better, more efficient support to our team and family. The Director of HR will report to the Managing Director of Talent and manage two talented Human Resources Managers and indirectly manages two Human Resources Associates. He/she will also work closely and collaboratively with school leadership and cross-functional departments including School Support, Operations, Talent Recruitment, Data, Technology, Finance and Accounting.
The ideal candidate for this position deeply understands the value of people –and how to make people feel valued – in an entrepreneurial, mission-driven organization. S/he has expertise in Human Resources, a strong track record of effective people management and team leadership, risk, compliance and employee relations management, and impeccable judgment. This is a unique opportunity for an entrepreneurial individual to enhance and develop HR and tools, systems, and processes to help a thriving, successful organization reach its next level of growth. This role is based out of the Regional Support Office (RSO) in Oakland, with an expectation to travel routinely (20% of each week) throughout the Bay Area.
Roles and Responsibilities
Counsel and Support Managers
- Provide advice and guidance to senior leaders and supervisors on all employee issues – including leave requests, complaints/concerns, performance management including high-impact coaching plans and performance improvement plans, and separations
- Respond with empathy and timeliness to supervisors when they need guidance on how best to navigate sensitive and at times complex employment situations – after hours phone calls (some evenings and early mornings) expected
- Provide thought partnership and coaching to staff members and managers to support positive working relationships and healthy work environment
- With Managing Director of Talent, create and deliver engaging presentations to teammates on our management philosophy and practices including annual Safe Schools Training for each school site
- Balance knowledge of HR compliance with unique circumstances of KIPP’s culture and pragmatism, and the needs of the organization with employee advocacy
Staff Relations, Policies, and Performance Practices
- With the Managing Director of Talent, support the year long performance management cycle at the Regional Support Office (team of ~ 90 and growing)
- Create, maintain, and disseminate safe, simple, and culturally-aligned policies and practices. Support the organization's diversity, equity and inclusion work and collaborate with the internal Equity Council and Affinity Groups and external partners on policy development and review as necessary to enable diverse viewpoints and voices to be heard. Ensure all staff receive engaging, dynamic, memorable training on key policies and benefits.
- Oversee, and on many occasions lead, investigations into staff concerns and complaints.
Benefits and Payroll
- Provide guidance, thought partnership and oversight to the Human Resources Team, in providing outstanding, timely day-to-day support for employees with inquiries regarding benefits, pay and employment questions
- Manage scalable administration of payroll and employee benefits, including health, life/disability, 401(K), Flexible Spending Accounts, etc. and build awareness/usage of all benefits. Review semi-monthly payroll administration and ensure accounting and HR auditing requirements are met
- Oversee benefits package: Recommend benefits package, negotiate contracts with carriers and vendors, oversee all wellness initiatives, and manage collaborative, productive relationship(s) with benefits brokers
- Oversee staff communication on HR-related topics including workshops and newsletters
- Build a culture of self-service among teammates: support scalable systems to enable staff to help themselves. Wherever possible, without risking service quality, automate/optimize systems, processes, and workflows
Orientation and Onboarding
- Collaborate with Talent Recruitment Team during the hiring process - oversee Human Resources Team to ensure policies and systems are in place to effect a seamless new hire onboarding including all new-hire-paperwork/documentation and welcome package/communication
- Oversee all background checks and employment clearances required and prudent for public education staff
- Oversee the delivery of a comprehensive, effective, and culturally-rich new hire orientation for new hires annually; (KIPP expects 175-200 new hires each July for the next several years)
- Coordinate closely with all departmental stakeholders and schools to ensure aligned and coordinated onboarding process
- Collaborate with RSO Talent Manager on effective onboarding practices and policies at the Regional Support Office (RSO)
- Oversee and track all labor and employment compliance issues (wage and hour law compliance, employee records, Ed Code compliance, etc.) working closely with the HR team and with outside legal counsel as necessary
- With team, oversee compliance for all teacher credentialing
- Track key metrics including teacher credentialing compliance, mandatory training completion, staff satisfaction with benefits and support, etc
Leadership and Management
- Manage a team of 4 to outstanding results
- Coach, develop, and mentor teammates to enable them to achieve development goals and increase their impact
- Contribute to overall leadership of KIPP Bay Area Schools, working closely with other colleagues and departments to support our schools
Qualifications and Desired Characteristics
- Unquestioned integrity
- An unrelenting commitment to KIPP Bay Area Schools mission and values; serves as a role model of our values
- History of leadership (formal and informal) and of being a team player. Track record of effective management
- Ability to quickly and effectively build relationships, motivate, and engage a diverse group of stakeholders, including direct reports, School Leaders, RSO teammates, and partner organizations
- Excellent problem solving and decision-making ability – balances data, wisdom, experience, and judgment to make sound decisions aligned with our culture and values
- Outstanding project management skills and the ability to coordinate and maximize the contributions of others
- Skilled at analyzing, interpreting, and using data to collaborate, identify best practices and areas for
- improvement, and drive results
- Approachability, strong listening skills, and the ability to diffuse high-tension situations
- Managerial courage to speak directly, hold teammates accountable and stand by unpopular decisions when needed
- Ability to self-direct and prioritize among competing goals and exhibit flexibility in a fast-paced environment
- Quick and versatile learner – open to change, enjoys the challenge of unfamiliar tasks, quickly grasps the underlying structure of new things
- Expertise in Human Resources particularly payroll and benefits administration, compliance, risk management and employee relations work
- Bachelor's degree required; target at least 8-10 years relevant work experience; PHR or SPHR preferred
We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.
Minimum Education Required
How To Apply
Submit a resume and detailed cover letter on the bottom of this page: http://jobs.jobvite.com/kippbayarea/job/oz897fwH.
KIPP Bay Area Schools does not discriminate on the basis of age, race, ethnicity, color, national origin or ancestry, cultural background, religious creed, sex, gender identity or expression, sexual orientation, marital/registered domestic partner status, physical or mental disability, medical condition, genetic information, military or veteran status, primary language, citizenship or immigration status, or any other consideration made unlawful by federal, state, or local laws.