75 Amory Street
Under the supervision of the Manager of Housing Search Services, the Bilingual Housing Search Specialist works with HIV-positive clients, Client Services staff, Medical Case Managers, medical providers, landlords, housing authorities and property managers to provide intensive and comprehensive housing search and housing advocacy services to people living with HIV in English and Spanish; to contribute proactively to the expansion and maintenance of AAC’s housing search system.
- Work with a caseload of 50-60 clients. Work with clients to determine appropriate housing possibilities and create an individualized housing service plan including short and long term goals associated with stable, affordable housing. Work with clients to set priorities and take steps toward reaching these goals.
- Coordinate services with Medical Case Managers and other service providers; collaborate to arrange appointments with clients and to gather documentation necessary to housing search process.
- Attend all housing related appointments with clients, including interviews, appeal hearings, apartment viewings and lease signings.
- Work with clients to identify possible barriers to obtaining housing. Discuss criminal, credit and eviction history. Request CORI and credit reports with all clients willing to do so. Proactively plan strategies to appeal housing denials and present mitigating factors.
- Serve as a resource on affordable housing for all AAC staff. Respond to questions and requests for housing information from AAC staff. Serve as a guide to staff navigating the affordable housing system.
- Co-facilitate at least one of two weekly Housing Search groups for AAC clients. Provide housing information and application assistance to any client attending this group. Co-facilitate monthly Housing 101 sessions for clients new to housing search, as needed.
- Maintain communications with housing authorities, landlords and private management companies responsible for administering affordable housing options. Contact these providers on a regular basis to remain informed of available housing, open waiting lists, eligibility requirements and application processes.
- Share information on housing opportunities with the rest of the Housing Search team, other AAC staff and clients on a weekly basis by updating existing housing search systems. Enter housing opportunity information into the database, update and create files, and contribute to the creation of a weekly blog post used to disseminate these updates.
- Maintain timely and accurate paper and computer records of all client and property interactions. Enter all client and property interactions into ETO database by monthly deadline.
- Attend weekly team meetings, and come prepared to contribute to the conversation. Attend weekly administrative supervision and monthly clinical supervision meetings. Attend quarterly All Staff meetings. Attend staff trainings when offered. Attend external meetings of other advocate groups and information sharing groups, as appropriate.
- BA or two years of experience in related field.
- Bilingual in Spanish/English required.
- Experience with the provision of HIV services preferred.
- Experience with affordable housing preferred.
- Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred.
- Excellent written and oral communication skills.
- Working knowledge HIV/AIDS community trends, harm reduction, and at-risk populations.
Our comprehensive benefits package helps to reduce out-of-pocket costs for employees and supports a better work-life balance. Highlighted benefits include generous contributions towards medical and dental insurance, tuition reimbursement, matching retirement contributions, nearly 8 weeks of paid time off per year, and employee discounts at Fenway Health and with local community partners.
Level of Language Proficiency
Fluency in English and Spanish required.
Minimum Education Required