Social Worker - Client Care Coordinator

Job Type

Full Time




United States


BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.


Interested in starting a career in social work in New York City. We are looking for energetic social workers interested in working with homeless families and children. If you live outside the NYC area, we are happy to conduct the first interview on Skype. We offer competitive salary and excellent benefits and have lots of opportunities for advancement. For more information, please see the description below.



  • Provide direct services to clients, including engagement, intake, assessment, service plan.
  • development, referral, advocacy, therapeutic counseling, reassessment, and exit summaries.
  • Manage a case load for a diverse client population.
  • Monitor and document client progress toward service plan goals; document all interactions with, or on behalf of, clients.
  • Provide group counseling as assigned by the Program Director.
  • Teach parenting classes as required.
  • Maintain familiarity with program resources available on and off site.
  • Coordinate client services with mental health, medical, employment, educational, child care and other social service providers.
  • Review and sign off on service plans and psychosocial assessments as assigned.
  • Conduct regular home and field visits as required.
  • Conduct regular case conferences with clients and services providers as required.
  • Assist with special projects as assigned including representing agency at inter-agency events.
  • Act as program contact person for inquiries concerning clients.
  • Assist with the supervision of paraprofessional staff.
  • Supervise all office functions in the supervisor’s absence as assigned.
  • Report to and meet with the supervisor on a regular basis.
  • Complete program reports.
  • Perform additional duties as assigned by manager.




  • Triage all clients who present for intake.
  • Responsible for conducting intake interviews for clients who first enter the shelter.
  • Perform mental status assessments for clients presenting with difficult symptoms.
  • Provide direct services to a caseload of Franklin clients who are in their assessment period of their stay.



  • Master’s degree in Social Work.
  • New York State LMSW required within six (6) months of hire date.
  • Proficiency in English required; proficiency in a second language preferred.
  • Strong oral and written communication, time management and organizational skills are necessary.
  • Proficiency in Microsoft Office suite and other standard business technology is required.



  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.



BronxWorks offers a variety of benefits to full-time salaried employees as well as part-time salaried employees who work at least 20 hours per week year-round.

  • Generous paid time off for personal, vacation, parental, and medical leave
  • 12 paid holidays.
  • Comprehensive medical, and life insurance coverage care for employees and their families, at little or no cost to employees.
  • A pension plan that is 100% employer paid
  • Two tax deferred annuity plans and employee assistance in maximizing the pension plan and tax deferred annuity plans to prepare for retirement.
  • TransitChek – Employees may use TransitChek to have money taken out of their pretax salaries to pay for their public transportation commute.
  • Free and confidential assessment, counseling, and referral service, to assist employees and their families with a wide range of personal problems.

Additionally, BronxWorks offers:

  • A comprehensive monthly training calendar.
  • Access to some scholarship opportunities.
  • Non-financial support and internship opportunities for employees who return to school, particularly for their Master of Social Work degrees.

Level of Language Proficiency

Advanced-level professional competency in written and spoken English language is required.

Professional Level


Minimum Education Required

Master's degree

How To Apply

For consideration, submit a cover letter and resume via the BronxWorks Careers page.