The Safe Horizon Domestic Violence Shelter program provides safe and confidential spaces for DV survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgment, and respect. Our spaces respect survivor’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced
Essential Job Functions: Under general supervision, a Supervising Social Worker is responsible for the following:
Assist the Director with responsible and relevant program development by making good and ethical decisions
Ability to be flexible, juggle multiple roles and substitute for the Director when she/he is not on site;
Ability to carry a caseload in the absence of case management staff;
Provide reflective individual and group supervision to Case Managers, Childcare Aides and Housing Specialist;
Use supervision and observations to coach and help improve staff’s trauma-informed practices when providing case management, childcare and housing services;
Manage and stay attuned to a diverse multi-disciplinary team (case managers, childcare aides, housing specialist);
Use safety assessment and risk management (SARM) when conducting family and mental assessments by prioritizing engagement and risks, understanding triggers and protective strategies and connecting clients to appropriate mental health services as needed;
Understand and respond to vicarious trauma with an emphasis on self-care;
Use neutral and non-judgmental crisis management skills to mediate disputes and address grievances of staff and clients;
Review and approve all supervisory staff’s documentation of client interactions and follow ups in an electronic database (CMS) and hard copy files;
Responsible for tracking and monitoring clients’ information and demographic data in Case Management System (CMS);
Hire, train and complete annual performance evaluations for staff, interns and volunteers as needed;
Conduct and participate in staff meetings, case conferences, supervision meetings, training and other meetings as needed;
Facilitate and document weekly psycho-educational support groups;
Advocate and collaborate with internal and external agencies to ensure clients obtain appropriate and reliable referrals and linkages;
Other related duties as assigned.
Ability to maintain appropriate professional boundaries with residents and staff
Utilization of Client Centered Practice (CCP) skills
Ability to use neutral and non-judgmental language when responding to clients
Understanding and responding to vicarious trauma
Ability to engage with clients using a trauma informed perspective
Must be flexible, patient and able to juggle multiple roles simultaneously
MSW required, and relevant experience.
Bilingual Spanish a plus.
Proficient in Microsoft Word and Excel essential
Good oral and written communication skills.
Must work One to two evenings weekly.
Paid mandatory training that occur in off-site locations and outside of the regular work schedule.
The Safe Horizon Domestic Violence Shelter program provides safe and confidential spaces for DV survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgment, and…