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Database & Membership Manager

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Published 26 days ago

Database & Membership Manager

The National Archives Foundation is seeking a Database & Membership Manager.

The ideal candidate will have a passion for donor database management and operations work and have a high level of proficiency with the Foundation’s databases (Raiser’s Edge) with proven efficiency in completing detail-oriented tasks. The candidate will also possess excellent customer service skills and serve as the primary contact for all donor and member inquiries. Interest in non-profit fundraising and a passion for American history, civic engagement, and/or museums is highly desirable.

Scope and Responsibilities

The position will support the Deputy Director of Campaign Operations and the entire Development Team on various tasks to help facilitate the Foundation’s fundraising and membership strategies. The position will serve as the primary point of contact for all membership and development customer service functions and serve as the Foundation’s primary database administrator. Tasks include:

  • Data management and integrity: Serve as the primary administrator for the Foundation’s Raiser’s Edge, Raiser’s Edge NXT, ResearchPoint, and WealthEngine databases.
  • Ensure accurate data integration between these systems and additional systems including Shopify and MailChimp
  • Manage all aspects of the Foundation’s Raiser’s Edge database including but not limited to: user management & training, data maintenance, tracking & reporting, daily gift processing & acknowledgement, and prospect research & development
  • Customer Service: provide customer service to current and prospective donors and event registrants. Ensure a high level of donor satisfaction by answering questions via phone, email, and in-person. Provide tours of the National Archives Museum to high-level donors and supporters as needed
  • Research: conduct research on current and prospective supporters and assist with the preparation of background guides and briefing materials
  • Donor Benefit and Renewal Fulfillment: compile donor materials and benefit fulfillment packages, including gift acknowledgments letters and renewal letters
  • Acquisition Campaigns: implement membership and donation campaigns (direct mail, phone, social media, and email) including acquisition and renewal strategies
  • Museum & Event Support: provide general support for occasional before and after-hour events and tours
  • Other duties as assigned

Qualifications

  • Bachelor’s degree preferred, or equivalent experience
  • Minimum of 3 years of experience with Raiser’s Edge or a comparable fundraising CRM
  • Familiarity with the Foundation’s additional databases, research tools, and data management software preferred, but not required (ResearchPoint, WealthEngine, Shopify, MailChimp, Crystal Reports, and SQL)
  • Detail-oriented with strong customer service skills
  • Knowledge of fundraising and stewardship practices
  • Essential that the applicant have a track record as a quick learner and thrive in a fast-paced environment
  • A passion for U.S. history, a commitment to education and civic engagement, and an enthusiasm for the mission of the Foundation and the National Archives

Database & Membership Manager

The National Archives Foundation is seeking a Database & Membership Manager.

The ideal candidate will have a passion for donor database management and operations work and have a high level of…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required

Salary

Compensation varies depending on qualifications.

Benefits

Benefits: 401(k), dental insurance, disability insurance, health insurance, health savings account, life insurance, paid time off, vision insurance

Benefits: 401(k), dental insurance, disability insurance, health insurance, health savings account, life insurance, paid time off, vision insurance

Level of Language Proficiency

English

English

Location

Temporarily Remote
Work must be performed in or near Washington, DC
Associated Location
700 Pennsylvania Avenue NW, Washington, DC 20408, USA
Room G-12

How to Apply

Position open immediately. Resumes are reviewed on a rolling basis. Email resume, cover letter with salary preference, and three references (references will not be contacted unless the candidate is a finalist). 


Laura Giroux, Deputy Director of Campaign Operations

National Archives Foundation

jobs@archivesfoundation.org


References will not be contacted until the candidate is a finalist. EOE. Only candidates who state their salary preferences will be considered. Only those under consideration will be contacted. No calls, please.

Position open immediately. Resumes are reviewed on a rolling basis. Email resume, cover letter with salary preference, and three references (references will not be contacted…

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