Client Contact Center Supervisor

Job Type

Full Time




201 Alabama St.
San Francisco
United States


Does the thought of leading a national award winning contact center focused on animal welfare motivate you to be at your best? Is being part of a dynamic team and taking on interesting projects sound exciting to you? 

The San Francisco SPCA is a community-based non-profit organization dedicated to saving, protecting and caring for cats and dogs. We have also been voted one of the Best Places to Work in the Bay Area two years in a row. If you have outstanding leadership skills and you are an expert at creating a positive client experience, we want to hear from you!

The SF SPCA is looking for a Client Contact Center Supervisor to be part of our awesome contact center team on our Mission campus. Our team handles over 150,000 inbound calls, thousands of emails and faxes annually and is constantly developing and expanding services to our clients. This individual provides guidance to our Contact Center Associates and clients regarding the organization's programs and services. For the right fit, there is potential for growth in this role. Experience in a veterinary clinic is a plus. 

This position is non-exempt, full-time, and will work evenings up to 7pm and at least one weekend day. Our benefits package includes paid time off, holiday pay, medical, dental & vision insurance, life insurance, long-term disability, tax-deferred retirement plan, pre-tax commute expense deductions, employee parking lot, discounted veterinary care, employee discount on retail, pet supplies and dog training classes.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

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The San Francisco SPCA is an Equal Opportunity Employer. Recruiting and retaining a diverse workforce is a priority.