Lending and Compliance Manager


Job Type

Full Time

Salary

Minimum: $46,800.00
Maximum: $55,200.00

Published:

03/28/2018

Start Date:

05/21/2018

Application Deadline:

04/23/2018

Address

1478 NE Killingsworth St
Portland
Oregon
97211
United States

Description


Position:                                Lending and Compliance Manager

Department:                         Homeownership and Neighborhood Revitalization

Supervisor:                            Vice President of Homeownership and Neighborhood Programs

Dotted Line:                          Vice President of Finance

Status:                                    Full time/Exempt

Compensation/Benefits:      $46,800 to $55,200 annual salary. Salary is commensurate with experience and includes full benefits package: medical, dental, vision and alternative care coverage; vacation and sick leave; holidays; flexible spending accounts; and matching retirement plan

Summary

Habitat for Humanity partners with people in local communities, and all over the world, to help them build or improve a place they can call home. Habitat homeowners help build their own homes alongside volunteers and pay an affordable mortgage. With community support, Habitat homeowners achieve the strength, stability and independence they need to build a better life for themselves and their families. 


Habitat for Humanity Portland/Metro East (HFHPME) is an independent affiliate of Habitat for Humanity International, a global home building movement and top private home builder in the country. By providing affordable housing, home repairs, skilled construction training, financial education, and volunteer opportunities, the organization has transformed millions of lives, helped stabilize communities and fostered economic vitality in the region. Habitat welcomes people from all walks of life to partner in serving families in need and creating a better community for everyone who lives here. 


Through our 2021 Strategic Plan, HFHPME will serve more people than ever before through decent and affordable housing. This innovative and bold plan will triple the number of families served annually, and includes a shift to a new business model that leverages private fundraising with financial and nonprofit partnerships. 


Position Overview

This position is a key contributor to shifting the business model of HFHMPE toward permanent affordability and third party lending. The Lending and Compliance Manager works collaboratively with Homeownership department staff to manage the home sales process, including ensuring buyers have an affordable mortgage that they understand. This includes facilitating partnerships with lenders, nonprofit partners, loan servicing contractors and public and private agencies providing financial assistance. Additionally, this role provides timely and personalized mortgage education and service to HFHPME homebuyers and homeowners; other duties as assigned.

 

Permanent Affordability Home Sales

  • Set house prices to ensure affordability for subsequent homebuyers through analysis of partner obligations, market conditions, internal policy, and permanent affordability best practices
  • Coordinate home sales with partner homeownership organizations
  • Educate homebuyers about conditions and restrictions affecting resale
  • Support CEO and Vice President of Homeownership and Neighborhood Programs in presentations on permanently affordable homeownership


Pre-Closing Support for Homebuyers

  • Provide support to new homebuyers through the closing process in collaboration with the homeownership team

·        Function as the liaison between HFHPME and financial institutions providing first mortgages to Habitat homebuyers

  • Complete the income verification/credit check process for homebuyers prior to closing
  • Assist homebuyers with completion of all pre-closing paperwork
  • Assist homebuyers in accessing and applying for down payment assistance

·        Coordinate with partner agencies and financial institutions providing down payment assistance funds

·        Obtain comparison insurance quotes for homebuyers

·        Assist with the development of homeownership education curriculum as it pertains to mortgages and co-present relevant classes as needed


Loan Origination and Compliance

  • Originate mortgages and work with lenders to originate mortgages for HFHPME homebuyers
  • Assemble, prepare and verify all documents during the Homebuyer’s process to meet the goal of homeownership
  • Research and include all necessary lien waivers for each closing
  • Represent HFHPME at closings to answer questions about closing documents
  • Develop, document, and update all necessary procedures for closings
  • Prepare loan documents for home repair loans; meet with homeowners to finalize loans, and record liens in a timely manner

·        Ensure that all relevant staff and/or volunteers complete necessary training to be qualified loan originators and keep records of certifications

·        Keep informed of lending industry trends and regulations, laws, and new and potential programs to assist first-time buyers and homeowners, and work with the homeownership team to adjust services accordingly


Loan Servicing and Delinquency Prevention

·        Coordinate with loan servicing companies to ensure homeowners receive excellent customer service around their mortgage obligation

·        Set up and maintain confidential loan files

·        Provide homeowners annual escrow analysis, annual loan summaries, balance statements, delinquency reports and pay offs, as requested

·        Maintain mortgages in mortgage servicing software and process monthly payments

·        Communicate as necessary and process all legal documents associated with homeowner sales of their loans, e.g. references, foreclosures, pay-offs, releases of deeds

·        Perform regular review of HFHPME lending policies and procedures and revise and/or create as necessary

·        Ensure homeowners’ insurance premiums and property tax obligations are paid

·        Assist homeowners in planning for tax abatement expiration and increases in escrow payments

·        Process and track home repair loan payments

·        Prepare monthly delinquency report and review with Homeownership Program Manager

·        Mail delinquency notices on a monthly basis and follow up with delinquent homeowners. Create, document, monitor and report on payment plans with the goal of reducing the number of delinquent accounts.

·        Communicate with homeowners at risk of foreclosure, providing resources and referrals as necessary

·        Thoroughly document all homeowner correspondence

·        Refer homeowners for financial counseling when necessary

·        Provide legal advisors with information needed to prepare and send demand letters and foreclosure notices and manage foreclosure process when necessary


Required Education, Experience and Qualifications

·        Bachelor’s degree in finance, business or related field, or equivalent work experience

·        At least 5 years’ experience in mortgage lending, homeownership counseling, or any equivalent combination of education and experience

·        Ability to understand and maintain compliance with the Consumer Finance Protection Bureau (CFPB) regulations related to loan servicing

·        Excellent communication and relationship-building skills with an ability to prioritize, negotiate, and work with homebuyers/owners, lenders, title companies, outside loan servicers, and legal experts to resolve issues that arise

·        Ability and commitment to provide outstanding customer service to homebuyers/owners

·        Interest in and commitment to low-income homeownership

·        Highly organized and experienced in developing efficient systems

·        Proficient in Microsoft Office

·        Knowledge and willingness to keep educated of applicable lending laws and regulations

·        High level of written and verbal interpersonal skills; comfortable interacting with culturally and linguistically diverse clientele


APPLICATION PACKETS MUST INCLUDE:

1.        A complete resume, including dates of employment.

2.        The names and contact information for three references.

3.        A cover letter including answers to the following questions:

·        How have your personal and professional experiences prepared you for this position?

·        How did you hear about this position?


To apply, submit the above information to: ramona@habitatportlandmetro.org with “HFH – Lending and Compliance Manager” in the subject before Monday, April 23, 2018


Note: This job description is intended as a guideline only, and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.

Habitat for Humanity Portland/Metro East is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law. We value diversity and support a positive and welcoming environment where all employees can thrive.


For further information about Habitat visit our website at: http://habitatportlandmetro.org






Benefits

includes full benefits package: medical, dental, vision and alternative care coverage; vacation and sick leave; holidays; flexible spending accounts; and matching retirement plan

Professional Level

Professional

Minimum Education Required

4-year degree

How To Apply

ramona@habitatportlandmetro.org

http://habitatportlandmetro.org

APPLICATION PACKETS MUST INCLUDE:

1.        A complete resume, including dates of employment.

2.        The names and contact information for three references.

3.        A cover letter including answers to the following questions:

·        How have your personal and professional experiences prepared you for this position?

·        How did you hear about this position?


To apply, submit the above information to: ramona@habitatportlandmetro.org with “HFH – Lending and Compliance Manager” in the subject before Monday, April 23, 2018


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