Veteran Case Manager

Job Type

Full Time




United States


Summary:The SSVF Case Manager will work closely with Homeless and Formerly Homeless Veterans and their Families, and is part of the YWCA’s Specialized and Integrated Services Division. Case managers will identify and engage with current and previously homeless families to assist them in obtaining and retaining permanent affordable housing. This will require establishing effective case management relationships with formerly homeless veterans and homeless veteran families, building relationships with property managers and other social service providers in coordination with the SSVF Program Manager I.

This position assists in connecting families to supportive services to help ensure success in permanent housing. This position will be expected to respond to crisis situations which could result in loss of permanent housing if not resolved. This position has a caseload of families seeking housing as well as families experiencing difficulty in maintaining housing. SSVF case managers will provide engagement and outreach in conjunction with the SSVF Outreach Intake Specialist. 

The YWCA has a reputation for providing culturally competent services with particular emphasis on serving homeless and low income families. Valuing diversity and championing anti-racism policy in program delivery are core values.

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• Hourly rate: $17.99-DOE/hour

• Hours per week: 40

• FLSA Classification: Non-Exempt.

• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans.

• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply