Program Manager - Part-time

Since 1985, enCourage Kids Foundation (EKF) has helped humanize healthcare for children and their families. EKF assesses the needs of sick kids and families in the hospital environment and develops and provides programming which aligns with those needs. This unique partnership with the child life community and hospital partners nationwide allows enCourage Kids to gain firsthand knowledge of the challenges children face during their medical journey. enCourage Kids is proud to have awarded more than $16 million to date to support more than 850 hospital programs that benefit pediatric patients. EKF is committed to lifting kids’ spirits, supporting their psychosocial wellbeing, and improving patient outcomes. EKF serves nearly one million kids annually.

enCourage Kids Foundation seeks an experienced Program Manager to oversee the day-to-day logistics and distribution of enCourage Kids programs in addition to creating and strengthening relationships with our program partners. This role will also be responsible for identifying, planning, and executing volunteer engagement opportunities. Please note this position will be part-time (<30 hours per week) with potential to transition to full-time.

REPORTS TO: President & CEO

MAJOR AREAS OF RESPONSIBILITY

• Management of in-hospital program logistics and distribution of resources
• Maintenance of Hospital database
• Partner relationships and communications
• Volunteer engagement and strategy
• Program impact reporting and storytelling
• Gift-in-kind strategy and acquisition
• Other duties as assigned

SPECIFIC RESPONSIBILITIES

• Manage logistics and distribution for EKF programs, including program vendor relationships
• Work with the President & CEO to grow existing programs and create new program initiatives
• Serve as the primary contact for all program partners, providing regular communication and support
• Maintain EKF database and generate reports on impact and placements
• Conduct research on children’s health related statistics to be used in organization collaterals
• Organize statistics and conduct in-depth analysis of program placements and other data to demonstrate overall program impact
• Cultivate and maintain relationships with all external stakeholders, i.e., volunteers, corporate volunteer groups and community-based organizations, to identify monetary or gift-in-kind support opportunities
• Attend impact outreach visits as relevant – hospital tours, family events, volunteer fairs, etc.
• Coordinate with partner organizations for in-kind donations; manage creation and collection of donor recognition forms
• Develop and implement volunteer engagement strategy, including initiatives to increase volunteer engagement and retention; manage volunteer onboarding and recordkeeping
• Work closely with the Development Team to support needs for fundraising events

QUALIFICATIONS

• 5+ years of experience managing programs
• Successful track record in project management
• Experience working in child life profession (or similar hospital setting) a plus
• The ideal candidate will demonstrate excellent organizational skills, attention to detail with a commitment to high quality work product, an enthusiasm for learning, and a willingness to take on large and small projects
• Bachelor’s Degree from an accredited four-year university
• Broad-based computer skills including Microsoft Office and Adobe Suite; experience with MailChimp a plus
• Salesforce CRM experience a plus
• Excellent communication and writing skills
• Ability to work as a team player and a strong interest in mission-driven work