Coordinator, Domestic & Special Needs Adoption

Job Type

Full Time


Details: Salary commensurate with experience




410 East 92nd Street
Third Floor
New York
United States


Reports to: Associate Director, Domestic & Special Needs Adoption Program 


Department: Domestic Adoption


Primary Purpose

This position is based at Spence-Chapin’s Manhattan office and will work closely with the Associate Director of the Domestic and Special Needs Department. The Coordinator will provide clinical support and guidance to prospective adoptive parents pursuing infant adoption through Spence-Chapin’s Domestic Adoption Program. This individual will provide parent preparation by conducting monthly orientations to new prospective parents, facilitate matching and placement services, and case management of approximately 100 adoptive families. This individual will supervise the Assistant, Domestic and Special Needs Adoption.

The successful candidate must possess excellent organizational and communication skills, program management and an enthusiasm to connect with diverse communities. The ideal applicant is an excellent written and verbal communicator, and skilled at client engagement. This individual is energetic, skilled multi-tasker, creative problem solver, and positive team player.


Key Performance Indicators

Counseling and Case Management:

  • Work with the Domestic and Special Needs Adoption Team to facilitate the adoption process for families adopting through Spence-Chapin’s Domestic Adoption Program
  • Facilitate monthly orientation meetings providing education to prospective adoptive parents on core adoption themes, and best practices in adoption
  • Assist clients in preparing home study documents
  • Provide supportive counseling to prospective adoptive families throughout their adoption process
  • Document all activities and case notes in internal database
  • Maintain weekly tracking reports for all in-process families to assure that their case is moving forward
  • Maintain electronic records in a timely manner including SAM case notes and SAM document uploads
  • Track client payments when program or professional service fees are due
  • Perform any other department or agency-related duties or special projects as directed by supervisor
  • Supervise the Domestic Adoption Program Assistant

Education & Experience

  • MSW from an accredited school of social work
  • Valid NY State driver’s license and clean driving record preferred
  • Experience in adoption and child welfare
  • 1-2 years’ relevant work experience


Technical Skills

  • MS Office –Proficiency in Excel, Word, and PowerPoint
  • Experience with database systems and platforms


Key Competencies

  • Strong program coordination skills, including robust organization, administrative, communication and written skills
  • Demonstrated clinical experience
  • Strong oral and written communication, presentation and interpersonal skills
  • Strong organizational skills with ability to meet tight deadlines.
  • Ability to multitask; strong execution skills: thorough follow through and attention to detail.
  • Strong analytical skills; critical thinking and problem solving




Spence-Chapin offers a great benefits package

Professional Level


Minimum Education Required

Master's degree

How To Apply

Please send cover letter with salary requirement and resume.