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Title: Employment Placement Manager (Chicago, IL)
Office: PTC - Chicago
Location: PTC Chicago
Career Stage: Manager
FLSA Status: Exempt
Job Type: Regular Full-Time
Reporting to the Site Director, the Employment Placement Manager (Chicago, IL) will serve as part of Year Up's Program team and will play a role in coordinating the training, support and assessment of young adult readiness for internships and mission-aligned career opportunities. They will be accountable to building and stewarding relationships with local hiring managers and staffing agencies. The Employment Placement Manager (Chicago, IL) will ensure partner satisfaction and execute on the strategy to ensure growth in hiring partner accounts. They will manage accounts and all efforts needed to support hiring of alumni, while also preparing and coaching alumni through the job search and interview process.
To be successful in this role, you will thrive in a fast-paced, collaborative environment that requires you to be extremely detail-oriented. You will be comfortable stewarding, managing and leveraging relationships with Year Up alumni, corporate partners and potential employers to identify employment opportunities for Year Up graduates. You will be comfortable managing through influence and working collaboratively across Year Up teams to ensure that all goals and metrics centered on student success are achieved. As an ideal candidate for this position, you will be someone who enjoys working with both internal and external stakeholders, and can effectively tailor your communication style to diverse audiences.
In keeping with Year Up's values, the Employment Placement Manager (Chicago, IL) will also have the opportunity to interact with students as a professional skills coach, group facilitator, and advocate. All Year Up Learning Community members are accountable to building a positive educational environment.
We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.
Program and Learning Community
- Work with Program Management team to implement asset based, skills focused readiness plans for young adults in all phases of the program
- Act as a key driver of all student performance evaluations
- Play an active role in the internship matching process by speaking to individual skills and internship readiness for all students ensuring the "right fit" match for young adults and corporate partners
- Serve as a coach/mentor for current students and interns
- Join and facilitate weekly group sessions with students
- Participate in staff meetings and trainings
- Ensure that Year Up young adults are "graduate ready" upon completion of program through college-level and career focused trainings conducted in all phases of the program for ~30 students:
- Teach and assess students in a twice weekly "Career Development and Interpersonal Relations" course as student prepare to go on internship
- Teach and assess a once-weekly Internship Seminar for students as they transition from internships to career
- Systematically deliver skills based seminars and courses for graduates of the program as they continue on their job search; including but not limited to topics such as: resume writing, job searches, interviewing techniques and make connections to higher education resources like FAFSA, grant/scholarship research, and college enrollment
- Accurately track all metrics in a CRM (Salesforce.com)
- Secure and fill job requisition goals annually to be filled by Year Up graduates to meet organizational positive outcomes goals
- Secure job opportunities for alumni
- Manage a portfolio of hiring partners
- Generate account maps for all accounts
- Promote Year Up graduates to hiring companies (contract and permanent)
- Deliver the Year Up value proposition to local employers through in person and phone-based sales presentations
- Maintain the process to execute on position assessments with hiring companies
- Maintain and update a database of job opportunities
- Identify potential Year Up interns/alumni for specific job opportunities
- Weigh alumni strengths against the requirements of each job through engaging in a thoughtful matching process
- Prepare all job candidates for upcoming opportunities through coaching and mock-interviews
- Follow-up with candidates and hiring companies through regular check-ins and account management
- Conduct regular check-ins with partners to address partner concerns and gather feedback on alumni hire performance
- Collaborate with the Business Development team to leverage and identify new opportunities with existing partners
- Collaborate with Year Up sites across the country to leverage contacts and existing partnerships
- Grow and cultivate key accounts by evaluating fit and success of current and past employees, always working towards a mutually beneficial long-term partnership
- Minimum of 2-3 years of experience in staffing, job readiness or career services
- Demonstrated knowledge of job coaching, career counseling, job training and/or enterprise staffing requirements
- Demonstrated experience designing, teaching and facilitating workforce readiness curriculum and trainings with a commitment to asset-based adult learning principles
- Eagerness/ability to identify challenges and implement solutions
- Excellent organizational and project management skills
- Excellent interpersonal, oral and written communication skills
- Impeccable professional customer service skills with exceptional follow up and follow through
- Ability to take initiative and manage multiple tasks and projects at one time, delivering within deadlines
- A professional and resourceful style with the ability to work independently
- Comfortable in a close-knit, team-oriented setting
- Proficiency in Microsoft Office
- Experience with Salesforce.com a plus
- A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
- Understanding of the Opportunity Divide and its drivers
- Commitment to diversity and inclusion
COMPENSATION & BENEFITS:
- Salary: Competitive and commensurate with education and experience
- Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
- Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
- Professional development: Funds available to support staff in achieving career objectives
Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive program, Year Up utilizes a high support, high expectations model that combines hands-on technical and professional skills, educational stipends, college-level coursework, and corporate internships at more than 250 top companies.
Year Up currently serves young adults in Arizona, Atlanta, Baltimore, Boston, Chicago, Dallas/Fort Worth, Jacksonville, Los Angeles, the National Capital Region, New York City, Philadelphia, Providence, Puget Sound, San Francisco Bay Area, South Florida, and Wilmington and will serve more than 3,000 students in 2017 nationwide.
Voted one of the Best Nonprofits to Work For in the country by The Non-Profit Times for six consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people.
Year Up participates in E-Verify.
Please visit http://www.yearup.org/careers to learn more about working at Year Up, and to see a list of current opportunities.
COMMITMENT TO DIVERSITY:
Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:http://www.yearup.org/about-us/careers/commitment-to-diversity/
As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Please submit a thoughtful cover letter and resume through our website.
Note that applications without a cover letter will not be considered. We respectfully request no phone calls.
Minimum Education Required