Assistant Ticket Manager - Seasonal - DF46

Job Type

Full Time



Application Deadline



New York
New York
United States



Alvin Ailey American Dance Theater seeks a seasonal Assistant Ticket Manger to work on its 2018 NY City Center season. Employment is from Oct 30, 2018 through Jan 2, 2018. Responsibilities include:


    * Assist the Ticket Manager in the smooth

      operation of Ailey’s internal ticketing processes

    * At performances, be present in the box office

      lobby and help resolve any ticketing-related issues

    * Maintain accurate records of all departmental

      house seats for each performances

    * Manage Ailey staff ticketing process including

      processing orders and fielding questions

    * Act as a liaison with City Center box office


    * Monitor departmental seat holds and releases

    * Other duties as assigned

    * Manage student worker/assistant during the


This position reports to the Ticket Manager and works five days a week in November (off Thurs Nov 23 & Fri Nov 24 for Thanksgiving) and six days a week during Ailey’s City Center season which runs from Nov 28 to Dec 30 with Thursdays off.

Required Skills:

    * Proven organizational


    * Attention to detail

    * Ability to meet multiple deadlines in a fast-paced


    * Superb communication &

      customer service


    * 1-2 years of experience working in a box office or other

      ticketing-related position

    * Knowledge of Tessitura and Salesforce

      software a plus

Professional Level

Entry level

Minimum Education Required

High School