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Regional Program Specialist

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Published 23 days ago

The Opportunity

Reporting to the Upstate New York Director, the Regional Program Specialist has a unique opportunity to help shape the future direction of the program, ensuring high-quality programs are delivered to children and families, developing a stronger ROR network, and making inroads to ensure the long-term sustainability in the assigned catchment area. This is a highly relational job, both within a tight-knit virtual team, and when working directly to support our medical and clinic partners. It requires a commitment to equity combined with the ability to influence without direct authority and diagnose systems challenges, while respecting and supporting clinic and family cultures. By establishing collaborative relationships with medical providers and staff at multiple program sites and providing professional development services and technical assistance, the Regional Program Specialist provides the support needed to adhere to Reach Out and Read best practices. The Regional Program Specialist has frequent contact with their assigned programs through in-person and virtual visits- as well as through phone and email- and develops champions for the Reach Out and Read program among medical providers and staff.

The Regional Program Specialist serves as a member of the Northeast Regional team. While most teamwork is accomplished virtually, the Regional Program Specialist will have a strong connection to other team members and a commitment to common processes and goals tied to the team’s collective success. This individual also acts as liaison to the Reach Out and Read National Center, especially in support of public relations/communications and federal and state funding initiatives that National Center senior staff cultivate to support Reach Out and Read programs in the Northeast Region.

Key Responsibilities

1) Technical Assistance and Professional Development Support:

  • Develop relationships with clinical and administrative staff to assess quality, deliver support, and identify additional needs through site visits, and frequent email and phone contact.
  • Assess programs’ adherence to the Reach Out and Read program model and assign quality ratings.
  • Create and implement technical assistance plans to support programs’ efforts to reach a higher level of program quality as needed.
  • Support programs’ implementation of program quality improvement processes, monitor progress, and reassess, in partnership with the programs.
  • Conduct in-person and virtual site visits with programs in the assigned region with a frequency appropriate for sites’ identified needs and quality rating.
  • Ensure all programs have training processes in place for their medical providers and site coordinators, so that existing and new providers and coordinators can provide a high-quality program.
  • Guide new programs through the process of applying, training medical providers, and implementing Reach Out and Read.
  • Collaborate with the Regional Executive Director, Upstate NY Director, and other Program Specialists to discuss best practices to support and enhance program quality, to strategize effective implementation, and to implement best practices within the Reach Out and Read team.
  • Contribute social media posts, and articles, information, and ideas to the monthly Upstate NY newsletter and quarterly Reach Out and Read Northeast Program newsletter.


2) Program Quality, Data and Reporting:

Assure programs’ completion of twice-yearly progress report. Review progress report data for assigned programs and use it to inform technical assistance plans and quality ratings for each program. Continually track and document quantitative and qualitative program data using established tools and databases. Support sites to establish literacy rich environments and help them obtain new and gently used books (including occasionally moving, storing, and delivering books). Support and/or coordinate periodic meetings or conference calls with clinic-based Reach Out and Read Program Coordinators and Medical Consultants to discuss Reach Out and Read best practices.

3) Book Support and Funding

  • Provide support for efficient tracking processes to support accurate data collection and reporting.
  • Assist sites to identify local sources of funding and/or donations.
  • Assist sites with selecting and ordering high-quality books for their Reach Out and Read program.
  • Assist Reach Out and Read leadership with program-related fund development and advocacy as requested.


4) Other

  • Regular travel to sites within the region. Availability to attend quarterly region wide team meetings is required.
  • May be assigned other administrative or programmatic duties to support the overall success of Reach Out and Read Northeast Region.
  • Assist with and attend special events/workshops held within the region, including conferences and Upstate New York legislative site visits.
  • As funding allows, recruit health centers, clinics, and private practices to apply and become a Reach Out and Read program, with the goal of making Reach Out and Read universal in clinical settings serving the region’s youngest children, especially those living in poverty.
  • Develop and maintain relationships and collaborate with other early education and care organizations in the region on issues of literacy and Early Childhood Development. Attend periodic networking meetings and share Reach Out and Read materials. (The above statements in this job description are intended to
  • depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
  • depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).



Qualifications

There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • Bachelor’s degree or equivalent knowledge and experience
  • Experience providing technical assistance and/or implementing professional development programs.
  • Experience cultivating volunteers, advocates, potential donors and/or champions.
  • Proactive attitude and excellent customer service skills with a desire to solve problems and work with doctors, nurses and medical practices.
  • Self-motivated, independent worker who functions effectively in a “virtual” work environment, while being an enthusiastic, collaborative team member.
  • Demonstrated ability to take both initiative and direction, maintaining a focus on mission and collective team impact.
  • Strong interpersonal communications abilities and small-group platform speaking skills, including networking and/or outreach experience.
  • Excellent verbal and written communications skills.
  • Ability to prioritize multiple tasks, meet deadlines, and adapt flexibly within a growing organization, and a changing healthcare and political environment.
  • Ability to effectively use electronic communications systems as primary work processes, including database systems, internet use, social networking and MS Word, Excel, and PowerPoint.
  • Ability and willingness to lift and move boxes of books
  • Driver’s license and dependable vehicle for frequent in-state travel

Additional desirable qualifications (not required)

  • Experience with medical practice change efforts and quality improvement processes
  • Education and/or experience within the fields of health care, early education, literacy, parenting support or related fields
  • Experience working with diverse populations and low-income communities in urban and rural environments
  • Experience working to increase equity in opportunity and outcomes
  • Applicants who bring ethnic, racial, cultural, linguistic, socio-economic or other diverse perspectives


Position Specifications

Part-time, 25 hours per week, non-exempt, position located in the Eastern Upstate New York. Travel to clinic sites within region is required.

The Opportunity

Reporting to the Upstate New York Director, the Regional Program Specialist has a unique opportunity to help shape the future direction of the program, ensuring high-quality programs are delivered to children and…

Details at a Glance

  • Time Commitment
    Part Time Schedule

Salary

The target hourly rate is $23 per hour

Benefits

Salary will be competitive with similar roles at non-profit organizations of a comparable size. The target hourly rate is $23 per hour. Paid time-off is also included as a benefit.

Salary will be competitive with similar roles at non-profit organizations of a comparable size. The target hourly rate is $23 per hour. Paid time-off is also included as a benefit.

Location

Temporarily Remote
Work may be performed anywhere in United States
Associated Location
Albany, NY, USA

How to Apply

To Apply: Please submit a cover letter and resume to northeast@reachoutandread.org with the subject line “Reach Out and Read Northeast Program Specialist”.

To Apply: Please submit a cover letter and resume to northeast@reachoutandread.org with the subject line “Reach Out and Read Northeast Program Specialist”.

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