Director of Program Services

Job Type

Full Time


Minimum: $45,000.00
Details: Starting 45000




1395 Summer Street Northeast
United States



Each year we help thousands of local kids and teens build great futures. From first grade to graduation, we are with them every step of the way. We go above and beyond to meet the essential needs of the members we are privileged to serve, provide fun and supportive place and create pathways toward college, career, and a better life.

We operate 8 Clubhouses and Teen Centers in addition to a Health & Dental Services Center, T3: Training Teens for Tomorrow workforce development program, community athletic leagues, and outreach programs to schools and communities. Currently, we serve over 10,600 youth, many of whom are from economically disadvantaged homes, qualify for free or reduced lunch, and live in single-parent households.

If you want to make an impact on the community, love challenges, and enjoy being part of the fun, friendly and close-knit collective of the diverse and passionate civic-minded youth advocates - apply!

To learn more about us:


Director of Program Services directs/manages overall daily operations of more than one designated Branch or Unit Clubhouse with the primary concern for programs and service delivery, supervision and training of staff, facilities management, community relations and membership administration. Advises and assists Branch/Unit Directors in the areas of volunteers, facility management, personnel issues, budget development, and programs.

KEY ROLES (Essential Job Responsibilities)


  • Provide leadership and direction to Branch Directors in the management of their designated Branches. Facilitates program training and site leadership meetings and keeps branches advised of issues.
  • Ensure an environment that facilitates achievement of Youth Development Outcomes, with overall responsibility for cleanliness, attractiveness and safety of properties and equipment;

Strategic Planning

  • Ensures the development and implementation of a strategic planning process for overall Unit and Branch programs, including the development of annual program objectives.
  • Ensures quality improvement of programs by conducting program evaluations and annual written analysis of member needs and interests. Compiles monthly statistical reports reflecting all activities, attendance and participation.
  • Encourage and support effective board roles and functions, acting as liaison to Parent Advisory Councils (PACs) or Unit Advisory Committees (if applicable) and keeping them advised of activities and needs of branches. Ensure accountability to the Corporate Board.

Resource Development

  • Manage financial resources, participating in the development of branch annual budgets.
  • Control expenditures against budget, making recommendations for expenditures to purchase supplies and equipment.
  • Ensure administrative and operational systems are in place, overseeing the maintenance and operation of the physical properties and equipment of the Club, including use of facilities by outside groups.
  • Recruit, select, manage and provide career development opportunities for branch staff and volunteers. Conduct and attend regular staff meetings.

Partnership Development

Develop collaborative partnerships with public, civic groups and social agencies within the community. Represents the organization and interprets its objectives, standards and programs.

Marketing and Public Relations

Develops and maintains public relations, promoting and stimulating membership within the Club. Coordinates all publicity for programs and services within the Club and the community.

Additional Responsibilities

May assist in the administration of restricted programs (e.g. Be Great by 8th, OCF-YPQ, T3, etc.) by overseeing program operations at each location; ensures the completion of required reports; and preparation of any required interagency reports.


  • Demonstrated ability in personnel supervision, facilities management, and the recruitment and retention of key personnel.
  • Ability to deal effectively with members discipline problems.
  • Skills in fund-raising events.

Essential Knowledge

  • Thorough knowledge of recreation and youth development theory.
  • Demonstrated ability in personnel supervision, facilities management, and the recruitment and retention of key personnel.
  • Working knowledge of budget preparation, control, and management.
  • Skills in fund-raising events.

Essential Skills and Abilities

  • Management Skills: Ability to organize and direct oneself and effectively recruit, train, and supervise others
  • Communication Skills: Ability to communicate clearly and concisely orally and in writing
  • Leadership Skills: Ability to influence others to perform their jobs effectively and to be responsible for making decisions
  • Judgment: The ability to formulate a sound decision using the available information
  • Relationship Building: Ability to effectively build relationships with staff, community leaders, members, and parents
  • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability
  • Presentation Skills: Ability to effectively present information publically
  • Time Management : Ability to utilize the available time to organize and complete work within given deadlines
  • Working Under Pressure: Ability to complete assigned tasks under stressful situations


  • Four-year college degree from an accredited college in the area of nonprofit business, management and or other related discipline
  • Five years’ work experience in a Boys and Girls Club or similar organization planning and supervising activities based on the developmental needs of young people, with an additional two years’ experience at the Unit or Site Director level or equivalent experience.
  • Demonstrated knowledge of recreation and youth development theory.
  • Ability to pass the drug test and the background check


  • Occasional lifting: Exerting up to 10 pounds or a negligible amount of force
  • Visual Acuity: Determining the accuracy, neatness, and thoroughness of the work assigned
  • Limited travel is required.


  • Supervisory Responsibilities: Supervise club and unit directors
  • Perform other duties and projects as required by the Director of Operations


Boys & Girls Clubs are often stressful, busy, and noisy environments. Director of Program Services is expected to work in situations where many activities take place at the same time.


Internal: Maintains close, daily contact with Club professional staff to interpret and explain

organizational mission, program objectives and standards, discuss issues, and provide/receive

information. Maintains contact with Branch Boards. Has contact with members as needed to

discipline, advise, and counsel.

External: Maintains contact with external community groups, schools, members' parents and

others to assist in resolving problems and to publicize Club.

The Boys & Girls Club of Salem, Marion and Polk Counties is an Equal Opportunity Employer.


The following benefits are offered to our full-time employees:

  • Paid vacation
  • Paid holidays
  • Paid sick leave
  • Generous health, dental, life and LTD insurance
  • Employee assistance program
  • Retirement contribution
  • Development opportunities
  • Discount on fitness membership

Level of Language Proficiency

English - Fluent (required)

Spanish - Fluent (preferred)

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please, submit your resume and cover letter describing relevant experience and the value you will bring to Boys & Girls Club