Major Gifts Officer (NAT2969)

Job Type

Full Time




525 West Monroe Street
St #1510
United States


The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.


The Major Gift Officer provides multiple-market support including priority markets such as Chicago, IL Minneapolis, MN and Seattle, WA. The Major Gift Officer is part of a larger Individual Giving team responsible for raising $25 million annually.


The Major Gift Officer strategically engages a pipeline of new and retained prospects through a defined portfolio of donors giving at the $25,000+ level. This position actively works a portfolio to create meaningful interactions including gift solicitation and stewardship. This position plays an active role on relationship management teams to develop and support moves management planning for all assigned prospects. The Major Gift Officer plays a pivotal role in growing market capacity by identifying potential major gifts and helping to establish a strong pipeline for the Major Gift program.


This position will actively engage in relationship management teams to develop and support moves management planning for each market's major donors and major gift prospects. Responsible for collaborating cross-departmentally at high levels, including with local Market Leaders, to ensure strategic donor engagement in all facets of the organization.


A successful candidate will be an action-oriented, highly energetic professional with a track record of building donor relationships, closing gifts in the six and seven-figure range and skilled at inspiring, influencing and engaging people.


Travel in and to assigned markets is required, as well as attending weekend and evening donor functions. (Travel up to 50% of the time)


Essential Function/Responsibility


1. Active Portfolio Management

  • Identify and manage a portfolio of qualified major and planned giving donors and prospects to ensure positive and purposeful relationship development; set and carry out solicitation strategies, including Planned Giving. Major gift defined as $25K or more.
  • Maintain and build a portfolio of approximately 75-100 donor prospects for major and planned gifts.
  • Manage defined pipeline of new and retained donors through meaningful interactions and execution of appropriate relationship building steps to increase Individual Giving revenue.
  • Actively identify top relationships within portfolio to strategically align moves management plans.
  • Regularly research, qualify and assign donors to portfolio through defined processes to determine individuals with capacity and propensity.
  • Engage with donors in a variety of ways to identify specific donor interests and deepen their connection to the organization.
  • Serve as the strategist on the relationship management team for all major gift donors and prospects. Teams includes Market Leaders, Executive Staff and Volunteer Leadership
  • Articulate the case for support, through oral and written means, so that donors engage and support the mission and vision of the MS Society have given
  • Participate in all relationship management meetings to facilitate collaboration.
  • Work collaboratively with Individual Giving Staff and the market management team as well as key market volunteers to identify, cultivate and solicit donors.
  • Leverage national donor cultivation and stewardship opportunities to increase meaningful donor interactions.
  • Strategically drive key functions of the Individual Giving operational plan to achieve targeted revenue goals for each assigned market.
  • Activate gift renewal strategies by strategically aligning resources and executing streamlined processes to retain donors.
  • Provide high degree of discretion and strong ability to represent the Society, engaging in meaningful dialogue with prospects and donors.

2. Administration 

  • Actively record and upload interactions for all assigned donors.
  • Oversee qualification of major donor prospects and lead portfolio management, ensuring team assignments are regularly updated.
  • Regularly review budgets, financial reports and other meaningful reports to help ensure the team is meeting revenue and performance goals.
  • Conduct prospect research utilizing a suite of resources.
  • Pull defined reports from the reporting system.
  • Ensure executive readiness for donor engagement opportunities by making key relationship assignments, sharing moves management plans and encouraging staff to maximize donor conversations by providing detailed donor briefings.

3. Volunteer Engagement 

  • Increase the number of Society volunteers, recognizing and recruiting talent (Managing Relationships, Being Open and Receptive)
  • Engage volunteers, effectively communicating and facilitating meaningful opportunities across all functions. (Communication)
  • Partner with volunteers to accomplish our work. (Getting Work Done through Others, Getting Organized, Managing Work Processes, and Overcoming Obstacles)
  • Cultivate volunteers, seeking and providing feedback and sharing opportunities for reciprocal growth and learning. We recognize the contributions of all volunteers. (Communication, Inspiring Others, People Management, Learning, Being Open and Receptive)

Minimum Education:

  • Bachelor of Arts or Science 

Minimum Experience:

  • Minimum 5-7 years fundraising experience with individuals and track record for closing major gifts and articulating a case for giving.
  • Needs ability to work with staff and manage relationship teams in various locations and adhere to individual giving guidelines.
  • Time management, event management, organization, communication, relationship management, and collaboration skills required.
  • Exceptional interpersonal skills and the ability to ask for gifts at 6-7 figure level required.
  • Ability to create and utilize donor prospecting and management tools including CRM software, Wealth Engine, moves management, donor briefing documents, etc.
  • Proven ability to identify new prospects, build and maintain strong relationships with donors and develop strategies for cultivation and stewardship. Identify, assess and analyze specific areas of donor interest and level of potential engagement with the Society.
  • Works closely with other Major Gift Officers, Mid-level Giving Directors, market leaders, board members and staff to map out specific plans for stewardship and must have exceptional interpersonal skills and solid judgment in communication.
  • Must be an action-oriented, energetic professional with the following attributes: a track record of building donor and volunteer relationships; entrepreneurial spirit; skilled at inspiring, influencing and engaging people; high emotional intelligence; collegial, collaborative and accessible; excellent listening skills, passion for the mission.
  • Excellent interpersonal skills, including ability to communicate effectively and professionally with high level Society executive staff and board members and to build productive relationships with major gift prospects.
  • Strong writing skills including proposal and report writing, as well as internal and external communications with attention to detail.
  • Knowledge of industry standards, current trends, and best practices.
  • Experience building and leading fundraising teams.
  • Results driven style and proven track record of fundraising/sales success.
  • Experience and knowledge in mid-major level donor fundraising.
  • Strong understanding of moves management planning and the donor lifecycle.
  • Ability to work independently while supporting the goals and initiatives of a collaborative fundraising team. Ability and desire to work effectively as part of a team.


  • Knowledge of Microsoft Office Suite, Database management, Knowledge of Salesforce and/or CRM systems is a plus.
  • Project Management knowledge
  • Strong relationship building skills
  • Motivated individual who can deliver on goals
  • Ability to quickly build credibility within and outside of the organization and make an immediate contribution to accomplishing key priorities
  • Creative and energetic individual who functions well within a fast-paced, team environment, which includes cross-department collaboration
  • Ability to work well with volunteers, staff, and a variety of constituents is essential
  • Outstanding customer experience and services abilities
  • Excellent verbal and written and communication skills, diplomacy, and discretion
  • Ability to manage and motivate groups, both internally and externally
  • Project Management experience including ability to manage multiple and high priority projects at one time
  • Commitment to the mission, vision, cultural values, and expectations of the National MS Society
  • (IF APPLICABLE) This position will be required to drive/travel on Society business. Candidate must possess a valid driver's license, proof of insurance and reliable transportation. The Society does run motor vehicle checks for all positions which require driving and the applicant must meet the Society guidelines.
  • (IF APPLICABLE) Availability to work occasional nights and weekends to support events, committee meetings, etc

Professional License/Certification Required: 

  • Masters degree or CFRE a plus


The National Multiple Sclerosis Society provides a highly competitive, comprehensive benefit package to employees. These benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Educational Reimbursement Plan; Professional Development Assistance; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Life Assistance Plan as well as additional voluntary benefit offerings.

How to Apply

Please submit your resume and/or cover letter by applying directly to the job posting located on our company website:

National MS Society



Level of Language Proficiency


Professional Level


Minimum Education Required

4-year degree

How To Apply

Please submit your resume and/or cover letter by applying directly to the job posting located on our company website:

National MS Society