Location (s): Varies
Reports To: Program Coordinator
Classification: Full Time – Non Exempt
The Violence Intervention Program (VIP) partners with Latinx communities to end gender-based violence. Created as a grassroots response to intimate partner violence and sexual assault, VIP has always centered survivors in its leadership and has worked to create a community of staff that reflects the rich national, ethnic and racial diversity of the communities it serves. VIP runs three non-residential social service programs and two residential shelter and housing programs, in addition to a robust communications and outreach department
The Counselor/Advocate provides comprehensive crisis intervention and self-empowerment counseling in both individual and group settings to survivors of gender-based violence. The Counselor/Advocate is also responsible for providing direct services in the form of comprehensive case assessment, case management and advocacy related to criminal legal, social welfare, housing, immigration, and other related systems.
Ø Conduct initial needs assessments on all clients and their children to identify needs and goals; and develop a service plan. Re-evaluate as necessary. This includes intake assessment.
Ø Provide intensive case management services based on the program participant (s) needs/goals and their service plan. Including weekly (scheduled) case management sessions.
Ø Provide personal support for the families including but not limited to translation and accompaniment services as it relates to public assistance, housing. School/education placement, health service, etc. Including assistance in the various unforeseen needs of the participant.
Ø Provide information and referrals; advocacy and accompaniment to participants throughout the legal, immigration, social and human resources systems. This includes over the phone, in person and via written correspondence in a timely manner.
Ø Assist participant with educational needs by advocating for tutoring services, school placement, parents/teacher/child involvement and medical services.
Ø Stay abreast of changes in the area of entitlements and benefit resources and systems for information and referrals; advocacy and accompaniment as to secure needed services.
Ø Maintain proper documentation (record keeping, reports and statistical information) on a timely manner for all clients.
Ø Develop service plans with measurable outcomes and services as identified by the program and funding source in a timely fashion. Including providing accurate information about participants’ outcomes and services.
Ø Develop individualized counseling plans for participants.
Ø Provide crisis counseling as needed and promote self esteem/motivation to participants. Including identifying and providing referrals to outside therapeutic services as needed.
Ø Validate, support and encourage Strength Based Counseling with a focus on personal wellness and independence as identified, and implement according to the participants counseling plan.
Ø Work with age appropriate clients on an on-going basis around the issues of conflict resolution, separation, and diversity issues (including cultural, religious, and sexual orientation issues), etc.
Ø Provide interventions that promote positive relationships between clients, parents, their community, various institutions and schools to enhance the positive development of clients.
Ø Facilitate weekly, monthly and/or bi-monthly age appropriate bi-lingual support groups.
Ø Work collaboratively with staff and other service providers on a consistent basis to ensure the highest quality service delivery.
Ø In conjunction with team members adhere to mandated reporting requirements as they relate to such issues as child abuse/neglect, suicide/homicide concerns, etc.
Ø Attend and participate in regularly scheduled agency and program meeting including supervision sessions, case conferences, agency-wide staff meetings, team meetings, individual service plans, inter-disciplinary meetings, etc.
Ø Conduct community outreach and /or educational workshops on a monthly basis, or as needed by program.
Ø Represent VIP at conferences, community meetings and special events; including Promoting VIP services at all public functions.
Ø Report Language access issues as they occur to Deputy Director for Programs and Executive Director.
Ø Capacity building in all programs of the agency – each staff member will demonstrate competency with incorporating financial literacy in the performance of their responsibilities.
Ø Provide VIP Hotline coverage as needed, this includes but is not limited to on-call evening/weekend coverage.
Ø Perform other tasks as required, including any related supervisory and administrative duties as needed.
Level of Language Proficiency
Ø BSW or BA required
Ø Fully Bilingual Required (English/Spanish – verbal and written).
Ø Must have advocacy and/or counseling experience in the area of domestic violence, women and children issues, or related field.
Ø Strong verbal, written, communication and documenting skills.
Ø Must be well organized, work independently and collectively, while maintaining a flexible schedule.
Ø Must be knowledgeable in working with diverse communities, particularly Latinx, people of color, and low income populations and deliver culturally competent services.
Ø Must have the ability to operate office equipment such as computers, copy machine, fax machine, phone systems, etc. with strong internet and software skills; incl. Microsoft Office and client database.
Ø Must be able to exercise good judgment and sensitivity at all times.
Ø Must ensure agency, program and client confidentiality at all times.
Ø Must work well with a team and bring self-awareness and accountability to the workplace.
Ø Must be passionate about intersectional social justice issues impacting survivors of trauma.
Ø Good sense of humor a huge plus.
Minimum Education Required