Operations and Facilities Director

Summary: The Operations and Facilities Director is an essential management and hands-on position responsible for all aspects of building operations and maintenance to ensure the proper level of service to staff and guests. The person in this role collaborates with staff to ensure smooth operations and supervises staff who manage maintenance of the Mission’s fleet of vehicles. This individual develops strategies and internal process controls to ensure the proper management and oversight of expenditures, mitigate risk, and promote the efficient allocation of resources, timely project completion and quality product delivery that exceeds expectations. Must be able to provide Mission-wide operational strategies and opportunities for improvement. The Director is committed to a set of sound principles grounded in faith and founded upon sound workplace ethics and evidence-based best practices that inspire transformation and can develop long term relationships with vendors who provide support to the Mission.

Responsibilities

70% Building Maintenance & Operations

• • Direct responsibility and proactive oversight of all physical plant operations (primarily at the shelter facility, but may also provide support to other locations)
  • Manage the relationship with repair vendors (mechanical, electrical, HVAC, plumbing, etc. contractors). Must be detailed oriented to ensure repairs are tracked and completed.
  • Supervise groundskeeping and janitorial staff.
  • Mindfulness to ensure that all jobs are completed in an exemplary manner and potential hazards, or warning signs are identified and addressed in a timely manner.
  • Performing quality checks on HVAC, air conditioning, plumbing, electrical and chemical supply systems
  • Manage and address building security and safety issues.
  • Testing and recommending new maintenance products.
  • Coordinating deliveries from vendors and suppliers
  • Maintain records of repairs and preventive maintenance, including development and responsibility for maintenance calendar.
  • Ensure compliance with all local, state, and federal regulations related to building/facilities
  • Training junior staff or trainees, as needed.

30% Building and related Services

• Oversee security systems
• Ensure mail is picked up at post office (task performed by others)
• General oversight of kitchen operations
• Ensure fleet of vehicles is maintained
• Accurate review, tracking, approval of invoices
• Order and maintain related supplies
• Some minor hands-on repairs
• Coordinate inspections of fire and security alarm systems, fire extinguishers, emergency generators, elevators, and other building systems as required.
• Lead emergency preparedness and response planning and drills related to building infrastructure (e.g. fire, power outages, floods, HVAC failures).
• Provide rotating on-call coverage for after-hours issues
• Other duties as assigned by the President/CEO

Requirements:

• Associate or bachelor’s degree in a related discipline (required); or relevant trade school credentials.
• At least 5 years of experience in process management, project management; building operations or similar management preferred.
• People skills to interact with employees or residents of the building in a pleasant manner.
• Basic carpentry, electrical and plumbing knowledge/skills/experience preferred.
• Attention to detail
• Strong critical thinking and problem-solving skills
• Excellent organization skills and self-management required.
• Knowledge of data and performance management tracking.
• Some working knowledge of OSHA regulations preferred.
• Motivated and upbeat, effective team building skills.
• Collaborator with experience reporting to executive leadership and building relationships with multiple stakeholders and vendors.
• Ability to navigate complex networks and systems.
• Able to interpret, apply and communicate policies and procedures and deliver innovative solutions.
• Must have a working knowledge of MS Office programs.
• Excellent written and verbal communication; emotionally intelligent, interpersonal, and collaborative skills.
• Able to adhere to the physical demands of the job which may periodically include prolonged sitting, standing, walking and periodic lifting of 50 lbs. or more. (range of motion includes walking squatting, bending, kneeling, driving) Physical stamina to manage a full shift of being active and working on a building.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

Healthcare Benefits, 401K w/match, Dental, Vision, Life Insurance, EAP