Resource Coordinator, Parent Support Program

Posted by
Published 26 days ago

The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities.

The Parent Support Program has been operating in the Kings County Family Court since 2010, in the Bronx Family Court since 2018 and in New York County Family Court since 2019.  The Parent Support Program, designed to help non-custodial parents overcome barriers to participation in their child’s life and improve compliance with child support payments, has expanded to the Queens County Family Court and providing additional services in Brooklyn.

The Center is seeking a Resource Coordinator. Reporting to the Director of the Parent Support Program, the Resource Coordinator will be responsible for working with respondent parents, tracking their compliance with court orders and helping them overcome barriers to engagement.

Responsibilities include but are not limited to:

  • Assess, screen and refer parents to work, fathering and other programs;
  • Collaborate with judges, court personnel, support collection officers, and others to develop a problem-solving approach to support collection;
  • Track respondent compliance with child support payments and program participation;
  • Provide direct and holistic services to program participants;
  • Provide written and oral case updates to the court, as needed;
  • Maintain participant data in the electronic database system;
  • Attend required staff meetings and trainings;
  • Additional relevant tasks, as necessary.     

Qualifications: Master of Social Work (MSW) required. Additional qualifications include:

  • Prior experience with fatherhood and/or employment programs;
  • A background in child support, family, and/or domestic violence issues;
  • A creative, assertive self-starter who can work well with others and complete tasks in a fast-paced environment;
  • Candidates must be able to work collaboratively with a variety of court personnel and partner agencies;
  • Ability to work with people from diverse backgrounds in a culturally-responsive manner; 
  • Excellent organization and time management skills.

Position Location: Kings County Family Court

Compensation: Hourly rate begins at $28.57 per hour and is commensurate with experience. This position is eligible for overtime at 1.5x the hourly rate above 40 hours per week. Excellent benefits package including comprehensive health, dental, vision, and life insurance, four weeks paid vacation, paid sick time, confidential online therapy and mental health coaching via TalkSpace and Ginger, Flexible Spending Account plans for commuter, health and dependent care, and a 403(b) retirement plan with a generous employer match.

The Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

As of September 9, 2021, all new hires are required to be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for medical, disability or religious reasons by the Center’s Human Resources Department.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.

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The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Experience Level
    Entry level


Brooklyn, NY 11201, US

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