Business Engagement Consultant - Human Resources

Job Type

Full Time



Start Date


Application Deadline





Job Description:

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance


The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. We are seeking to fill an 11-month consultancy position as Business Engagement Consultant – Human Resources, based at our Headquarters in Rome, Italy.



As part of WFP’s objective to transform key business areas digitally and continue the focus on data for decision making, the Business Engagement Consultant will manage the TEC relationship with Human Resources (HRM), Staff Wellness (RMW) and Security (RMQ) shaping their demand for technology to create a more efficient and effective organisation. The Consultant will build a deep understanding of these business areas, building trust through relationships with both operational and executive-level contacts to ensure that essential projects are prioritized and scheduled. Under the general supervision and guidance of the Head of Digital Transformation with functional reporting to the Global Business Engagement Coordinator, the incumbent will be responsible for the following functions:


Duties & Responsibilities


Be a principal point of contact for the HRM, RMW and RMQ divisions.

Develop a deep understanding of their evolving business model, regardless of technology, updating the relevant Business Roadmap.

Understand new technology trends, forecast future requirements and guide business strategies to include a digital dimension.

Keep updated the overview of technology these teams are using, and how effective/fit for purpose it is, using the Portfolio Healthcheck template.

Understand the strategic direction and evolving capabilities of the business areas to shape legitimate demand and prioritise for scheduling.

Follow the tech development taking place outside of the TEC division in these teams to ensure all are registered and abiding by the framework for software development, support and maintenance.

Thoroughly understand existing TEC solutions and articulate their value to these business areas. Understand and communicate relevant new products, features and capabilities.

Liaise with other Business Engagement Managers in Regional Bureaus and in Headquarters to ensure an integrated, coherent approach to the technology/data used for HRM, RMW and RMQ in the field.

Include content from HRM, RMW and RMQ in key TEC events.

Occasional telecommuting might be required.

Other duties as required.



Terms and Conditions


WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP. Click on: “Our work” to learn more about WFP’s operations.



Deadline for applications: 26 September 2018

Ref.: VA 88126



Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.


WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.



Fighting Hunger Worldwide


Qualifications & Experience Required




Advanced University degree in Business Administration, Economics, Psychology, HR Management or related field.




+6 years of relevant experience in human resources. Project management, and functional experience also helpful.


Technical Skills & Knowledge:


Innovative approach to increase internal & external knowledge;

Collaborative hands-on team member and relationship-builder with a facilitative nature and strong business partnering skills towards colleagues and stakeholders;

Strong project management skills, excellent interpersonal, communications and presentation skills to senior management on progress of project;

Analytical skills;

Ability to prioritize and drive sound business decisions;

Good knowledge of technology;

Ethics & Values, Client Orientation, Cognitive Capacity, Stress Resistance, Behavioural Flexibility;

General knowledge of UN system policies, rules, regulations and procedures governing administration is an asset.




Fluency in oral and written English is essential. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

Professional Level

None specified

Minimum Education Required

No requirement