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Director of Programs

Posted by
Central City Hospitality House
|
San Francisco, CA
New
|
Published 23 days ago

HOSPITALITY HOUSE


TITLE: Director of Programs

REPORTS TO:   Executive Director

COMPENSATION:  $105,000 Annual salary and generous benefits includes health, dental, vision benefits and 403b retirement plan

STATUS: Full-time, exempt

SCHEDULE: Monday-Friday, 9am-5pm

DEADLINE:  Open until filled.

ORGANIZATION DESCRIPTION:

Founded in 1967, Central City Hospitality

House is a progressive, community-based organization located in San Francisco’s

Tenderloin neighborhood that provides opportunities and resources for personal

growth and self-determination to homeless people and neighborhood residents.

Our mission is to build community strength by advocating policies and rendering

services which foster self-sufficiency and cultural enrichment. We use a

peer-based approach and encourage participation from our constituents on

various levels of decision-making and service-delivery. 

Hospitality House has six integrated programs at five locations in our core neighborhoods.

The Tenderloin Self-Help Center and Sixth Street Self-Help Center

are two behavioral health-based community centers that provide emergency and

support services, benefits advocacy, housing referrals and access to individual

therapy using a low-threshold, peer-based, self-help model. Together, these

centers reach thousands of community residents every year. The Shelter

Program now includes a 65-room Shelter-In-Place hotel that fosters a

thriving community among persons previously experiencing homelessness, and

helps residents improve their quality of life through 24-hour staffing and

support, daily wellness visits, on-site meals, one-on-one case advocacy, and

access to individual therapy. The Community Arts Program is the City’s

only free fine arts studio for low-income artists offering skills workshops for

artists to hone their talents, open studio hours, ceramics, silk-screening, and

other classes, with gallery & exhibition space for artists to sell their

work – and keep 100% of the proceeds. 

The Community Building Program includes weekly support groups,

volunteer opportunities, civic engagement activities, and the Healing,

Organizing & Leadership Development Program, featuring trauma-informed

healing and activism for community residents. 

The Employment Program offers job readiness and barrier removal

services, job training resources, and vocational assessment, and job fairs and

placement assistance through two neighborhood-based resource centers.

All programs provide a range of individual

support, community resources, and employment and housing opportunities to help

residents rebuild their lives, celebrate creativity, achieve stability, and

strengthen community connection. 

Hospitality House is an equal opportunity

employer.  We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, gender, sexual orientation, gender identity, national

origin, religion, marital status, medical condition as defined under State law,

disability, military service, pregnancy, childbirth and related medical

conditions or any other classification protected by federal, state, and/or

local laws and ordinances. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

POSITION DESCRIPTION:

The Director of Programs is responsible for oversight of all the agency’s programs and development of services that are consistent with the agency’s mission, theory of change, philosophical principles, and ethical standards.  The position directly supervises multiple program managers and additional administrative support staff. As senior-level staff, the Director of Programs works closely with the

other members of the Directors’ Team on developing agency policy and making programmatic operations decisions for the entire organization. The specific roles of the Director of Programs include the

following:

●      Provide supervision, coaching and support to program managers,

blending administrative, supervisory, coaching and mentoring roles;

●      Engage in program development and innovation;

●      Identify and apply for, and negotiate government grants and

contracts; ensure reporting and contract compliance with government funders, which

includes managing agency subcontractors and supervising the Program Compliance Coordinator; ●      Conduct program evaluation to present program outcomes in a

compelling story, including upgrading the current reporting system as needed, and

ensuring supervision of the Data Collection Specialist;

●      Oversee the new employee orientation process, including

recruitment, interviewing, and screening;

●      Facilitate the grievance process for community members as

implemented by program managers;

●      Link the HH Board of Directors with program managers, and staff

the Policy & Program Subcommittee;

●      Participate in overall leadership of the organization as a senior

leader and active member of the Directors’ Team

●      Embody commitment to the mission and values of the agency;

●      Enact the agency’s theory of change as a vocal leader in the

agency’s advocacy for social change;

●      Ensure that the organization’s vision is articulated to the staff

and constituency


QUALIFICATIONS:

●      Bilingual Spanish/English strongly preferred.

●      Minimum 5 years’ senior management experience in non-profit program administration OR BA/BS/MA/MS Degree AND a minimum of 3 years senior

management experience.

●      Personal and professional development experience with 3 years of experience supervising,

coaching or mentoring staff

●       Strong grant-writing skills and experience, specifically with government contract compliance and reporting skills

●      Program evaluation experience, preferably with evaluation design and implementation

skills

●      Familiarity with San Francisco social services and political landscape for people facing

the challenges of poverty and homelessness

●      Excellent written and oral communication skills as well as the ability to plan and

organize effectively

●      Ability to manage multiple tasks and deadlines and complete projects and reports on

schedule

●      Ability to work as a team player in a fast-paced, cooperative, flexible, and diverse

environment

●      Expertise using Word, Excel, Publisher, and other applicable software

●      Experience working with people experiencing poverty, homelessness, mental health issues,

active drug use, life-threatening illnesses, social disenfranchisement, and/or

other related issues

●      Understanding of mental health issues and substance use dynamics; familiarity with current

concepts of harm reduction; sensitivity to diverse participant backgrounds

●      Demonstrated ability to get high-level work done while exercising strong people skills

●       Knowledge of harm reduction principles, to accept people as they are and empower them to

reach their full potential

●      Commitment to social justice and racial equity


RESUME & COVER LETTER TO: 

Hospitality House/Director of Programs Search                        

290 Turk Street, San Francisco, CA  94102 OR

personnel@hospitalityhouse.org

Please specify the position for which you are applying. Please NO PHONE CALLS or VISITS.


Rev. 11/11/2021

HOSPITALITY HOUSE


TITLE: Director of Programs

REPORTS TO:   Executive Director

COMPENSATION:  $105,000 Annual salary and generous benefits includes health, dental, vision benefits and 403b retirement plan

STATUS: Full-time, exempt

SCHEDULE…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    December 1, 2021
Salary
At least USD $105,000
/ year

Benefits

Medical, Vision, Dental, 403b Retirement

Medical, Vision, Dental, 403b Retirement

Level of Language Proficiency

Bilingual with Spanish/English strongly preferred.

Bilingual with Spanish/English strongly preferred.

Location

On-site
San Francisco, CA, USA

How to Apply

RESUME & COVER LETTER TO: 

Hospitality House/Director of Programs Search                        

290 Turk Street, San Francisco, CA 94102 or personnel@hospitalityhouse.org


Please specify the position for which you are applying. Please NO PHONE CALLS or VISITS.

RESUME & COVER LETTER TO: 

Hospitality House/Director of Programs Search                        

290 Turk Street, San Francisco, CA 94102 or personnel@hospitalityhouse.org


Please specify the…

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