Senior Crisis Services Manager- Digital

Job Type

Full Time




New York
New York
United States


The Trevor Project seeks a Senior Crisis Services Manager – Digital to be responsible for the day-to-day coordination of digital crisis services health education programs, along with the implementation of new digital suicide prevention and education programming. Produce and distribute monthly data reports. Develop and conduct 6-month/annual review procedures for volunteers. Create and modify health education protocols and procedures across programs as needed to ensure consistency of practices and values. Ensure consistency of process evaluation, quality assurance, and needs-assessment procedures. 

Position requires a Master’s degree in Public Health, Social Work, or a related field, and 2 years of experience in the field of mental health or public health education services. Experience must include: 2 years of experience with process and outcome evaluation strategies; 2 years of experience with working with health education programs in multicultural environments that are committed, as a critical institutional value, to diversity based on race, ethnic origin, gender, age, sexual orientation, gender identity, and physical ability; 2 years of experience with identifying community needs and meeting high-quality standards; and 2 years of experience driving aggressive health education program growth in the non-profit sector.  



  • Generous vacation and holidays (like a full day off to celebrate Harvey Milk Day!), including Summer Fridays
  • Comprehensive health insurance (we pay 100% of your premiums for medical, dental and life), including gender affirmation surgery
  • Fun office environment and passionate team. It’s NBD around here if Katy Perry or Imagine Dragons drops into our office
  • The Trevor Project is an equal opportunity employer
  • Meaningful work at an organization that is saving the lives of LGBTQ young people across America every day

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

We’re excited to hear from you! To join Team Trevor, please upload a resume and cover letter. Applications without cover letters will not be considered.

Apply Here