Search

Job

Career Coach / WorkForce & Economic Development

Posted by
New
|
Published 22 days ago

Job Title: Career Coach Job Category: Social Services

Primary Location:   Los Angeles 90011

Department: Workforce and Economic Development Department (WEDD)

Reports To: Lead Career Coach & LATTC Dean

Direct Reports: None

Seniority Level: Associate

FLSA Status: -Exempt

Job Type: Full Time

Travel: None

POSITION SUMMARY

The CRCD Workforce and Economic Development Department Career Coach is a position in partnership with the Los Angeles Trade Technical College (LATTC) that will be part of the LATTC Employment and Career Success Pathway team. This position will work exclusively with LATTC students enrolled within the CRCD WorkSource Center. The Career Coach will work with staff teams from LATTC and CRCD as well as key partners to assist LATTC students and alumni jobseekers develop job-readiness soft skills and secure and maintain placement within living-wage careers. The Career Coach will strengthen the local workforce sectors by increasing the employability and placement opportunities of LATTC student and alumni jobseekers while simultaneously cultivating business relationships and providing employers with skilled applicants. Upon career placement, they will provide participants with follow-up services for one-year after exit, close all cases, and coordinate with LATTC/WorkSource Center staff to ensure streamlined and timely services.

The Career Coach will be responsible for recruiting, enrolling, coaching, and connecting LATTC student jobseekers who are close to certificate and degree completion career placement, support and follow-up services. They will execute a coordinated, jobseeker-employer focused approach within an Integrated Service Delivery (ISD) model that positively impacts the jobseeker, employers, the college, partner organizations, and the community at-large. The Career Coach will coordinate and collaborate with LATTC Pathway Navigators, counselors, and faculty, as well as WorkSource Center staff, other departments within CRCD, and outside partners to ensure effective and streamlined services and delivery. They will also enter, organize, and maintain accurate data, reporting, and main files for all participants to successfully meet all grant outcomes. The Career Coach will also support CRCD’s 5- year strategic plan and work closely with management to ensure alignment and consistent progress towards those goals.

▪  40% of time will be providing job-readiness hard skill development services such as resume prep, placement, retention, and follow-up services for jobseekers 1-year after exit

· 30% of time cultivating and maintaining employer partnerships leading to living wage jobs from direct placements, hiring events, etc. as well connecting with various employer networks

▪ 20% of efforts will be dedicated to entering, organizing, and maintaining accurate data, reporting, and main files for all participants to be aligned and leading towards successful grant outcomes, including administrative and compliance responsibilities for both LATTC and the CRCD WorkSource Center

▪  10% of time will support LATTC ECSP with attendance at weekly team meetings, meetings with faculty/staff and attending LATTC employment events and activities as well as the CRCD WorkSource team meetings, planning, training, etc.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Utilize LATTC student outreach protocols to recruit and enroll LATTC jobseekers who are within one to two semesters from completing their certificate or degree, targeting students into the WorkSource Center services

2. Understand the eligibility requirements, service delivery components and outcomes of multiple grants assigned to and serve a caseload of participants across these grants

3. Serve a caseload of approximately 100+ LATTC student jobseekers with assessment of grant eligibility and enrollment; skills assessments and review of career options; Individual Employment Plans (IEP’s); and soft skills training and career coaching leading to employment in their field of study

4. Implement various placement strategies on a weekly basis with jobseekers such as direct placements, on-the-job training (OJT), job fairs, targeted local hire, pre-screening and matching with employer referrals, etc.

5. Achieve dozens of job placements monthly but will fluctuate according to grant deliverables

6. Outreach, engage, and cultivate relationships among businesses and employers weekly

7. Create relationships with employers in various high growth industries such as construction, transportation, hospitality, clean energy, etc. and coordinate placement of qualified candidates

8. Maintain files for all business services provided (e.g. employer files) such as business needs assessment forms, clients referrals, etc. within specific data systems, including but not limited to internal databases, spreadsheets, ETO, Salesforce and CalJOBs

9. Gather, organize, and post job leads, recruitment events, hiring employers, job fairs, etc. on a consistent basis via hard copy and virtual/social media platforms, working with the LATTC ECSP and LATTC Career Center and enter all eligible participants into WIOA services into the CalJOBS data system and maintain daily service activity entries and case notes within the system

10. Provide career coaching services to all caseload participants at least monthly and document all case notes within CalJOBS, including internal tracking platforms, as well create ETO profiles Provide career case management for all participants on your caseload that includes, but not limited to tracking participant progress, service activities, and grant outcomes

11. (Co)Facilitate weekly to monthly case conferencing for participant caseload amongst the staff team and key partners to ensure adequate service delivery and progress towards all grant outcomes

12. Provide weekly to monthly reports on all caseload services, activities, expenditures, and outcomes and share reports with LATTC ECSP

13. Complete, maintain, and self-audit all case files, enrollment, and supportive services (training) documentation, including daily/weekly tracking of case notes, service delivery, and progress towards outcomes

14. Understand and follow the Integrated Service Delivery model, and collaborate with the LATTC and WorkSource Center teams to ensure coordinated services and the smooth transition of participants from skills development and training to employment services through follow-up

15. Work with all other service delivery staff within LATTC, the WorkSource Center, including other CRCD departments at times, and grant partners to provide quality services to participants and meet grant deliverables

16. Be flexible in a rotating work schedule at times when service delivery requires it such as during recruitment activities, which can include evening and weekend work

17. Be able to work with and co-locate at local grant partner facilities for portions of caseload

18. Maintain professional boundaries and a positive work environment with all participants, staff, partners, supporters, and collaborators

19. Handle all client concerns, complaints, feedback, and recommendations promptly and with professionalism and with the support of the staff team as needed

20. Develop and maintain working relationships with Community Based Organizations, schools, places of worship, and local government agencies to connect clients to their services offered onsite and at their centers

21. Participate in all WEDD staff planning, including the 5-Year Strategic Plan

22. Uphold the CRCD mission and professionally represent the agency at events when assigned

23. Performs other duties as assigned

MINIMUM QUALIFICATIONS

·  Bachelor’s degree  in related field; or  minimum four  years of related experience without   formal education

·  At least 2 – 4years’ prior experience in providing career coaching/case management/job development services within workforce development, social service, or non-profit organizations

· Experience, comfort, and desire to work with college students and various vulnerable populations such as re-entry, homeless, veterans, disable d, low-income, etc.

·  Basic proficiency in Microsoft Office (Word, Excel, Ppt)

·   Basic proficiency in data tracking systems and tools (e.g. MIS)

·   Strong organizational skills to manage large caseload, data, and reporting duties

·   Demonstrated ability to work on multiple projects simultaneously and meet deadlines

·   Reliable, flexible team player who works well with minimal supervision, has a good work ethic, and can set and maintain personal boundaries

·    Demonstrated knowledge of community resources and services available to participants

·    Reliable transportation, valid driver's license,  and car insurance as required by law

PREFERRED QUALIFICATIONS

·       B.A. in Social Science, Criminology, or BSW/MSW

·       Staffing/business services experience

·      Familiarity with CalJOBS, JobsLA highly desirable

·       WorkSource Center service delivery experience highly desirable

·       Dedicated experience in working with vulnerable populations highly desirable

·      Bilingual in Spanish/English highly desirable

·      Member of the target population a plus

WORK ENVIRONMENT

1.   On occasion walk or drive to different local sites throughout the day

2.   Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds

3.   Combination of field and office environment

4.  May necessitate working in busy and loud environments

5.   May be exposed to elements like cold, heat, dust, noise and odor

RESPONSIBILITIES COMMON TO ALL AGENCIES

1.  Always maintain a safe work environment and confidentiality

2.   Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues for the benefit of the participants and the organization

3.  Organize and prioritize multiple activities to meet all external and internal deadlines

4.   Maintain professional demeanor that reflects positively on the agency while at work and during off duty activities

5.  Demonstrate respect and courtesy toward clients, colleagues, business owners, funders, partners, volunteers, supporters, vendors and anyone we interact with

6.  Able to thrive in a work environment emphasizing teamwork, partnership, collaboration, integration, synergy and the best customer service possible

7.  Respond in a timely manner in all aspects of communication, email, phone, text, and in-person

8.  Regular attendance in the office is required

9.  Work with minimum supervision

10.  Perform other duties as assigned

BENEFITS

▪  Dental, Vision, Medical Benefits: CRCD is in the top 10% for excellent employee benefits for non- profit organizations. CRCD offers 80% employee paid and 60% dependent paid medical

▪  401K with eligibility to participate from day one and up to 6% matching after one year

▪  Flexible Spending Account (FSA)

▪  Short term & Long-term Disability, Accident, and Hospital Indemnity

▪  Generous work/life balance

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling (213) 743-6193.

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history.

All candidates must pass background check conducted by LA County.

Job Title: Career Coach Job Category: Social Services

Primary Location:   Los Angeles 90011

Department: Workforce and Economic Development Department (WEDD)

Reports To: Lead Career Coach & LATTC Dean

Direct Reports: None

Seniority Level…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

$41,600 - $45,000

Benefits

Job Title: Career Coach Job Category: Social Services

Primary Location:  Los Angeles 90011

Department: Workforce and Economic Development Department (WEDD)

Reports To:  Lead Career Coach & LATTC Dean

Direct Reports: None

Salary Range: $41,600 - $45,000

Seniority Level: Associate

FLSA Status: Non-Exempt

Job Type: Full Time

Travel:  None

POSITION SUMMARY

The CRCD Workforce and Economic Development Department Career Coach is a position in partnership with the Los Angeles Trade Technical College (LATTC) that will be part of the LATTC Employment and Career Success Pathway team. This position will work exclusively with LATTC students enrolled within the CRCD WorkSource Center. The Career Coach will work with staff teams from LATTC and CRCD as well as key partners to assist LATTC students and alumni jobseekers develop job-readiness soft skills and secure and maintain placement within living-wage careers. The Career Coach will strengthen the local workforce sectors by increasing the employability and placement opportunities of LATTC student and alumni jobseekers while simultaneously cultivating business relationships and providing employers with skilled applicants. Upon career placement, they will provide participants with follow-up services for one-year after exit, close all cases, and coordinate with LATTC/WorkSource Center staff to ensure streamlined and timely services. The Career Coach will be responsible for recruiting, enrolling, coaching, and connecting LATTC student jobseekers who are close to certificate and degree completion career placement, support and follow-up services. They will execute a coordinated, jobseeker-employer focused approach within an Integrated Service Delivery (ISD) model that positively impacts the jobseeker, employers, the college, partner organizations, and the community at-large. The Career Coach will coordinate and collaborate with LATTC Pathway Navigators, counselors, and faculty, as well as WorkSource Center staff, other departments within CRCD, and outside partners to ensure effective and streamlined services and delivery. They will also enter, organize, and maintain accurate data, reporting, and main files for all participants to successfully meet all grant outcomes. The Career Coach will also support CRCD’s 5- year strategic plan and work closely with management to ensure alignment and consistent progress towards those goals.

▪ 40% of time will be providing job-readiness hard skill development services such as resume prep, placement, retention, and follow-up services for jobseekers 1-year after exit

▪ 30% of time cultivating and maintaining employer partnerships leading to living wage jobs from direct placements, hiring events, etc. as well connecting with various employer networks

▪    20% of efforts will be dedicated to entering, organizing, and maintaining accurate data, reporting, and main files for all participants to be aligned and leading towards successful grant outcomes, including administrative and compliance responsibilities for both LATTC and the CRCD WorkSource Center

▪    10% of time will support LATTC ECSP with attendance at weekly team meetings, meetings with faculty/staff and attending LATTC employment events and activities as well as the CRCD WorkSource team meetings, planning, training, etc.

ESSENTIAL DUTIES & RESPONSIBILITIES

1.      Utilize LATTC student outreach protocols to recruit and enroll LATTC jobseekers who are within one to two semesters from completing their certificate or degree, targeting students into the WorkSource Center services

2.      Understand the eligibility requirements, service delivery components and outcomes of multiple grants assigned to and serve a caseload of participants across these grants

3.      Serve a caseload of approximately 100+ LATTC student jobseekers with assessment of grant eligibility and enrollment; skills assessments and review of career options; Individual Employment Plans (IEP’s); and soft skills training and career coaching leading to employment in their field of study

4.      Implement various placement strategies on a weekly basis with jobseekers such as direct placements, on-the-job training (OJT), job fairs, targeted local hire, pre-screening and matching with employer referrals, etc.

5.      Achieve dozens of job placements monthly but will fluctuate according to grant deliverables

6.      Outreach, engage, and cultivate relationships among businesses and employers weekly

7.      Create relationships with employers in various high growth industries such as construction, transportation, hospitality, clean energy, etc. and coordinate placement of qualified candidates

8.      Maintain files for all business services provided (e.g. employer files) such as business needs assessment forms, clients referrals, etc. within specific data systems, including but not limited to internal databases, spreadsheets, ETO, Salesforce and CalJOBs

9. Gather, organize, and post job leads, recruitment events, hiring employers, job fairs, etc. on a consistent basis via hard copy and virtual/social media platforms, working with the LATTC ECSP and LATTC Career Center and enter all eligible participants into WIOA services into the CalJOBS data system and maintain daily service activity entries and case notes within the system

10.      Provide career coaching services to all caseload participants at least monthly and document all case notes within CalJOBS, including internal tracking platforms, as well create ETO profiles Provide career case management for all participants on your caseload that includes, but not limited to tracking participant progress, service activities, and grant outcomes

11.      (Co)Facilitate weekly to monthly case conferencing for participant caseload amongst the staff team and key partners to ensure adequate service delivery and progress towards all grant outcomes

12.      Provide weekly to monthly reports on all caseload services, activities, expenditures, and outcomes and share reports with LATTC ECSP

13.      Complete, maintain, and self-audit all case files, enrollment, and supportive services (training) documentation, including daily/weekly tracking of case notes, service delivery, and progress towards outcomes

14.      Understand and follow the Integrated Service Delivery model, and collaborate with the LATTC and WorkSource Center teams to ensure coordinated services and the smooth transition of participants from skills development and training to employment services through follow-up

15.      Work with all other service delivery staff within LATTC, the WorkSource Center, including other CRCD departments at times, and grant partners to provide quality services to participants and meet grant deliverables

16.      Be flexible in a rotating work schedule at times when service delivery requires it such as during recruitment activities, which can include evening and weekend work

17.      Be able to work with and co-locate at local grant partner facilities for portions of caseload

18.      Maintain professional boundaries and a positive work environment with all participants, staff, partners, supporters, and collaborators

19.      Handle all client concerns, complaints, feedback, and recommendations promptly and with professionalism and with the support of the staff team as needed

20.      Develop and maintain working relationships with Community Based Organizations, schools, places of worship, and local government agencies to connect clients to their services offered onsite and at their centers

21.      Participate in all WEDD staff planning, including the 5-Year Strategic Plan

22.      Uphold the CRCD mission and professionally represent the agency at events when assigned

23. Performs other duties as assigned

MINIMUM QUALIFICATIONS

·      Bachelor’s degree in related field; or minimum four years of related experience without  formal education

·      At least 2 – 4 years’ prior experience in providing career coaching/case management/job development services within workforce development, social service, or non-profit organizations

·      Experience, comfort, and desire to work with college students and various vulnerable populations such as re-entry, homeless, veterans, disabled, low-income, etc.

·      Basic proficiency in Microsoft Office (Word, Excel, Ppt)

·      Basic proficiency in data tracking systems and tools (e.g. MIS)

·      Strong organizational skills to manage large caseload, data, and reporting duties

·      Demonstrated ability to work on multiple projects simultaneously and meet deadlines

·      Reliable, flexible team player who works well with minimal supervision, has a good work ethic, and can set and maintain personal boundaries

·      Demonstrated knowledge of community resources and services available to participants

·      Reliable  transportation,   valid  driver's  license,  and  car  insurance as                 required  by  law

PREFERRED QUALIFICATIONS

·      B.A. in Social Science, Criminology, or BSW/MSW

·      Staffing/business services experience

·      Familiarity with CalJOBS, JobsLA highly desirable

·      WorkSource Center service delivery experience highly desirable

·      Dedicated experience in working with vulnerable populations highly desirable

·      Bilingual in Spanish/English highly desirable

·      Member of the target population a plus

WORK ENVIRONMENT

1.  On occasion walk or drive to different local sites throughout the day

2.  Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds

3.  Combination of field and office environment

4.  May necessitate working in busy and loud environments

5.  May be exposed to elements like cold, heat, dust, noise and odor

RESPONSIBILITIES COMMON TO ALL AGENCIES

1.  Always maintain a safe work environment and confidentiality,

2.  Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues for the benefit of the participants and the organization

3.  Organize and prioritize multiple activities to meet all external and internal deadlines

4.  Maintain professional demeanor that reflects positively on the agency while at work and during off duty activities

5.  Demonstrate respect and courtesy toward clients, colleagues, business owners, funders, partners, volunteers, supporters, vendors and anyone we interact with

6.  Able to thrive in a work environment emphasizing teamwork, partnership, collaboration, integration, synergy and the best customer service possible

7.  Respond in a timely manner in all aspects of communication, email, phone, text, and in-person

8.  Regular attendance in the office is required

9.  Work with minimum supervision

10.        Perform other duties as assigned

BENEFITS

▪ Dental, Vision, Medical Benefits: CRCD is in the top 10% for excellent employee benefits for non- profit organizations. CRCD offers 80% employee paid and 60% dependent paid medical

▪ 401K with eligibility to participate from day one and up to 6% matching after one year

▪ Flexible Spending Account (FSA)

▪ Short term & Long-term Disability, Accident, and Hospital Indemnity

▪ Generous work/life balance


All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling (213) 743-6193.

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history.

All candidates must pass background check conducted by LA County.

Job Title: Career Coach Job Category: Social Services

Primary Location:  Los Angeles 90011

Department: Workforce and Economic Development Department (WEDD)

Reports To:  Lead Career…

Location

On-site
Los Angeles, CA 90011, USA

Apply to This Job

All fields are required
Resume must be uploaded in PDF format
Drag file here or browse
No file chosen
By using the Idealist Application system, you consent to sharing your resume and other personal data with potential employers in accordance with Idealist’s Privacy Policy and Terms of Service.

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.