Membership and Inclusion Coordinator

Job Type

Part Time


Details: Commensurate with experience



Start Date


Application Deadline



11 Beacon Street #510
United States


NASW-MA Chapter is an Equal Opportunity Employer.

Please include a cover letter with resume. Submissions without a cover letter and resume will not be processed.

POSITION STATUS: Part-Time (30hrs/wk)

PAY LEVEL: Commensurate with experience



Under the strategic direction of the Chapter Communications Director, the Membership and Inclusion Coordinator is responsible for coordinating NASW-MA membership recruitment and retention initiatives. This position is also responsible for coordinating and monitoring the racial justice component of the NASW-MA strategic plan and providing staff support to the Racial Justice Council.


This person reports to the Communications Director.

NASW-MA Chapter is an Equal Opportunity Employer.


  • Develop and execute membership recruitment and retention initiatives in collaboration with regional staff and other chapter staff. This includes:
  • Conducting outreach to members via email, direct mail, and other mediums.
  • Coordinating welcome calls and emails to new members and sending assignments to regional staff.
  • Creating membership reports and conducting data analysis on successful membership initiatives.
  • Participating in monthly national membership calls and implementing learned best practices in Massachusetts.
  • Developing other membership recruitment and retention activities based on best practices in the field.
  • Coordinate student and newer professional membership recruitment and retention activities, including the Student Ambassador Program, schools of social work student orientation, other networking/visibility events.
  • Become familiar with NASW-MA 2018-2020 Strategic Plan and devise a clear work plan to implement membership and racial justice goals, including providing staff support for the Racial Justice Council and its initiatives.
  • Initiate surveys and conversations with schools of social work, current and former members, and other agencies regarding membership benefits and value.
  • Submit periodic articles for Social Work Voice magazine and monthly e-newsletter to promote membership and racial justice work.
  • Seek grant opportunities to support racial justice programming and lead grant submissions and management for this work.




  • Excellent verbal and written communications skills, including the ability to effectively communicate and make presentations to a wide variety of audiences.
  • Ability to lead and collaborate in a complex environment with multiple competing priorities.
  • Ability to manage time effectively.
  • Ability to plan, organize, and manage a wide array of business related services.
  • Ability to establish and maintain cooperative business relationships and to build credibility and trust throughout the organization.
  • Strong problem identification skills, including the ability to problem solve and generate creative solutions, exercise common sense and sound judgment, and make effective decisions based on accurate and timely analyses.
  • Detail oriented with the ability to think critically.
  • Ability to work independently, but also as part of multiple teams.
  • Proven ability to empower volunteers and mobilize individuals.
  • Superb organizational skills with ability to balance several projects simultaneously.


  • Bachelor’s or Master’s degree in Social Work or a related field preferred, but not required.
  • NASW membership preferred, but not required.
  • Proficiency with Microsoft Office including Word, Excel and Outlook.
  • Knowledge of successful membership association recruitment and retention initiatives.
  • Knowledge of grant writing and management a plus.


  • Minimum of 3-5 years of related work experience, preferably at a professional association and/or nonprofit setting.
  • Minimum of 2-5 years of experience in community organizing, membership development, and/or coordination of equity, diversity, and inclusion initiatives.
  • Sales, marketing, and budgeting.

Professional Level


Minimum Education Required

High School

How To Apply

Please include a cover letter with resume. Submissions without a cover letter and resume will not be processed.