Details: Salary will be commensurate with experience and includes a generous benefits package.
2201 N. Monroe Street
The Center for Urban Families (CFUF) seeks a highly experienced Director of Family Stability and Economic Success (FSES) Programs to manage and enhance the organization’s programs. CFUF is committed to demonstrating that a deeper, more integrated service delivery approach, advanced through the FSES model, would greatly improve the likelihood that clients will achieve long-term family stability and economic success. The Director of FSES Programs will play a key role in ensuring that the model achieves the intended outcomes.
Purpose and Mission
Founded in 1999, and anchored in West Baltimore, CFUF strengthens urban communities by helping fathers and families achieve stability and economic success. As a pioneer in the responsible fatherhood, family strengthening, and workforce development fields, CFUF’s programs seek to help clients fully exit poverty and sustain themselves and their families. CFUF serves Baltimore’s most marginalized populations living in high crime and high poverty communities. Our members (the term we use when referring to our clients) are 95% African-American, 69% male, 89% unemployed, 50% ex-offenders, 45% homeless, and 31% without a high school diploma. Many also possess a strong work ethic, resourcefulness, ingenuity and creativity. Our FSES strategy therefore focuses on enhancing our members’ strengths, removing their barriers, and positioning them to become stable and economically successful.
Culture and Practice
CFUF is an organization committed to excellence and quality service to all of its stakeholders. Our culture thrives from a transparent, reflective, and creative environment. We maintain a highly autonomous workforce, and our staff embraces humor, food, fun, and a passion to serve our members. We believe in recognizing and rewarding high performers. All of these qualities and attributes make CFUF a premier employer of choice.
Staffing and Governance
CFUF is governed by a 16-member board of directors. The organization’s current budget is approximately $6.5M, with 73% allocated to program services. CFUF maintains a staff of 43, and our leadership team is comprised of our Chief Executive Officer, Chief Operating Officer, Director of Programs, Director of Development, Director of Finance & Administration, and Director of Research & Evaluation.
For the greater part of a decade, CFUF’s leadership has recognized that, in order to realize the change that is needed in the lives of our members, we must go “all in” and provide deeper, more robust supports and long-term case management services. CFUF has begun the process of developing the Family Stability and Economic Success (FSES) strategy which is a comprehensive approach, supported by continuous evaluation that integrates person-centered practices, long-term case management, and wrap-around services into our current CFUF programs. Implementing FSES will take CFUF to the next level. We will holistically and laterally support individuals where they are, ensuring that their needs—from employment to housing to behavioral health to relationships—are met in a systematic way to bolster their potential to break the cycle of poverty.
The Director of FSES Programs will play a critical role in ensuring the smooth and successful implementation of this model. His/her change management, strategic leadership, and project management abilities will be necessary to lead the entire organization in all of the processes, procedures, and activities necessary to move this body of work forward.
Key Responsibilities of the Position
Serving as a strategic partner to the Chief Operating Officer (COO), the Director of FSES Programs provides leadership, direction, and management of CFUF’s core programs that comprise the organization-wide Family Stability and Economic Success strategy: Baltimore Responsible Fatherhood Project (BRFP), Couples Advancing Together (CAT), Economic Success, and Organizational Partnerships. S/he is responsible for leading the management and implementation of programs and, in partnership with the Director of Research and Evaluation, assessing program success and designing and executing program enhancements. As a member of the leadership team, the Director of FSES Programs participates in advancing the strategic and annual plans for the organization, and represents CFUF on a local, regional and national basis. The Director of FSES Programs has six (6) direct reports – BRFP Program Manager, CAT Program Manager, Senior Manager of Economic Success, Organizational Partnerships Manager, Project Coordinator, and Self-Directed Work Team Lead – and overall responsibility for a team of approximately 20 full-time program staff.
Some of the essential duties of the position include:
- Program Leadership: Enhance, further develop, and implement the Family Stability and Economic Success model. Attract, develop, coach, and retain high-performing team members, empowering them to elevate their level of responsibility, span of control, and performance. Provide leadership in development of inter-team communication and cohesiveness, sustaining culture and supporting staff during organizational growth.
- Program Management: Oversee program activities to ensure ongoing programmatic excellence. Work with staff to develop systems to ensure consistent, high-quality project management.
- Knowledge Management: Analyze qualitative and quantitative data to assess program outcomes and develop/implement processes and activities that use measurement to continuously improve program impact. Develop the necessary systems, processes and tools to better support the facilitation, collection, and sharing of knowledge that is generated by the programs. Develop dissemination system to share organizational learning with a broad range of stakeholders.
- Program Sustainability: Maintain constant, acute awareness of programmatic funding structures, and work with the leadership team to cultivate existing relationships and develop new funder relationships that expand revenue generating and fundraising activities.
- Staff Development: Build and maintain effective working relationships with all program staff members by mentoring and fostering professional growth for them. Contribute to a high-trust work environment to ensure accountability and use of efficient and ethical business practices.
- Partnership Building: Cultivate new, mutually beneficial partnerships critical to the success of FSES.
Experience and Attributes
The ideal candidate must have a passion for, commitment to, and understanding of CFUF’s values and principles regarding the plight of urban fathers and families and improving the value and quality of programs and services. S/he will have substantive knowledge of innovative interventions that promote family stability and economic success. Highly qualified applicants will bring a variety of other experiences and attributes to CFUF, including:
- Bachelor’s degree required; Master’s degree preferred.
- Minimum of 7 years of program leadership experience (leadership in human services and/or workforce development organizations preferred).
- Program Leadership and Management: This individual will possess the confidence, intellect, and presence to influence and orchestrate organization-wide change. S/he will have taken a hands-on approach in leading a variety of initiatives. The ideal candidate will have a track record of effectively leading a performance-based and outcome-based program and staff. S/he will have developed and operationalized strategies that have taken a program or organization to the next stage of growth.
- Team Building and Development: The successful candidate will have recruited, managed, and developed a strong team of staff. This individual will serve as a “player/coach” to motivate and mentor his or her team.
- Exceptional Communication and Influencing Skills: As a voice/advocate for CFUF, the successful candidate will have strong written and verbal communication skills. S/he will be a persuasive, credible, and polished communicator with excellent interpersonal and multidisciplinary project skills. This individual will work collaboratively with internal and external partners and other organizations.
- Skilled Decision Making: This individual will be able to make critical decisions with limited information. S/he will exhibit sound judgement and strong analytical skills.
- Professional Maturity: This individual will demonstrate emotional intelligence, be self-motivated, and able to function in a collegial, yet demanding work environment. S/he will be a team player who can interrelate and operate effectively with a diverse group of peers and associates.
- Unwavering commitment to quality programs and excellence in organizational and project management with the ability to achieve strategic objectives, and manage a budget.
- Integrity, positive attitude, mission-driven, and self-directed with demonstrated commitment to working collaboratively with a management team of senior professionals.
- Ability to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities.
- Demonstrated ability to design programs.
- Demonstrated ability to produce well-written grant applications and reports.
- Demonstrated ability to understand and fulfill grant compliance requirements.
- Knowledge of Person-Centered Theory and Practice.
Minimum Education Required
How To Apply
NO phone calls please! Be advised that candidates will only be contacted if selected for an interview. Thank you!
Interested candidates should submit a cover letter detailing the applicant’s fit with the position’s requirements, a resume, and salary requirements. Salary will be commensurate with experience and includes a generous benefits package.
For consideration, please create an account and apply via the link to the MD Nonprofits website below: https://jobs.marylandnonprofits.org/job/director-of-fses-programs/43207648/
CFUF is an equal opportunity employer.