Case Manager

For 30 years, Bridges Outreach, Inc. has existed as a non-profit organization providing food, clothing and other necessities to the homeless and indigent people of New York City, Newark, Irvington and Summit. 

Through its "Project Connect," program located in Newark, NJ, Bridges continues to provide intensive case management by linking individuals and families with services, connecting to shelters and other temporary and permanent housing options, and assisting individuals with obtaining identification in order to access services. In four short years, the Project Connect program has serviced over 5,000 individuals with essential services.

We are a small team with a high level of commitment to provide exceptional service to the most vulnerable. 

Bridges Outreach seeks an innovative team member and compassionate intensive case manager to provide intensive case management to identified homeless and low-income individuals and families by processing all referrals for shelter/housing, employment, legal, medical and supportive services. The goal is to provide a continuum of care that will lead to better health and ultimately housing. Case Managers report to the Program Director.

RESPONSIBILITIES of the Intensive Case Manager, Project Connect: 

Provide case management services including: 

Orient clients as to the services and requirements for services available 

Conduct initial intakes and assessment to determine clients emergency

and immediate needs 

Develop service/goals plans, monitor and evaluate clients progress 

Conduct supportive counseling 

Participate in field visits and transport clients to medical/housing/mental health/substance abuse treatment appointments 

Record all counseling interviews 

Conduct or refer clients to healthy living and stability workshops (i.e.

budget, fiscal management, daily life skills, tenant rights and other

related topics) 

Develop and maintain links to social service agencies

Maintain contact with referral sources 

Act as a liaison between clients and agencies rendering services to

clients within your caseload

Maintain legible and complete files

Participate in weekly case conferences; attend staff meetings and

trainings as required 

Work in tandem with volunteers and interns 

Other duties as assigned 

REQUIREMENTS AND SKILLS

MSW and 1-2 years' experience with direct consumer services 

Experience working with mental health population 

Supervisory experience (plus)

Experience working in an environment with high consumer volume 

Experience counseling a diverse population a must

Have the ability to build a rapport with clients

Understand economic and sociological barriers 

Good writing and verbal skills 

Bi-lingual English, Spanish/Portuguese a plus

**80% client-centered travel required