Intake Specialist - Level Up!

Job Type

Full Time

Salary

Minimum: $33,000
Maximum: $35,000

Published

06/07/2018

Address

85 Melrose Street
Brooklyn
New York
11206
United States

Description

POSITION

Intake Specialist, Level Up!


EMPLOYMENT TYPE

Regular FT – 35 hours/week


SALARY

$33,000 - $35,000, annually


REPORTS TO

Director of Workforce Development


ESSENTIAL DUTIES AND RESPONSIBILITIES

The Intake Specialist is responsible for welcoming clients for our Level Up! clients.  Level Up! Is a workforce development program that provides career counseling, job readiness and adult education services. This position requires a high level of professionalism–in appearance, demeanor and in interacting with perspective clients, service providers, funding agencies, and community stakeholders. The Intake Specialist:


  • Coordinates the intake process, reviews eligibility documentation, schedules appointments, makes referrals, and provides all individuals with information on community resources
  • Screens and assesses individuals for program eligibility and determines the appropriate next steps for all individuals seeking assistance
  • Reviews eligibility documentation to ensure compliance with contractual guidelines
  • Coordinates with supervisor to schedule new client intakes
  • Ensures that all client resources are up-to-date and available in reception area
  • Perform periodic outreach activities to publicize the availability of services
  • Ensures the reception area is well-maintained and safe; receives and sorts mail and deliveries
  • Performs data entry, filing, copying and faxing of documents; ensures staff and clients sign daily logs; assists in preparing letters and documents for community based outreach activities
  • Other duties as assigned by the supervisor or program directors.

COMPETENCIES

  • Bilingual English/Spanish required.
  • Excellent customer service and communication skills .
  • Knowledge of the NYC public benefits system, HRA and DHS.
  • Experience working in non-profit organizations and commitment to social justice.
  • Ability to work independently and collaborate with a team
  • Experience working in non-profit organizations and commitment to social justice 

Benefits

Health Insurance

Life Insurance and Accidental Death and Dismemberment Benefits:

Accident, Disability and Specified Disease (Cancer) Insurance:

Pension Plan:

Tax-Deferred Annuity

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Commuter Benefits Plan (CBP)

Workers’ Compensation Insurance

Disability Insurance

Vacation Leave

Sick Leave

Holidays:12 holidays, annually

Level of Language Proficiency

Bilingual English/Spanish required

Professional Level

None specified

Minimum Education Required

High School

How To Apply

SUBMIT RESUME and COVER LETTER TO

Kesha Jagdeo, Director of Empowerment Services, kjagdeo@riseboro.org


Share:

Share: