Regional Communications Associate

Job Type

Full Time




United States


Status: Full-Time

Application Deadline: April 6, 2018

For consideration, please attach your cover letter and resume to the online application.

Summary of Principal Responsibilities:

The Regional Communications Associate works in close collaboration with the regional management team to provide high quality administrative, communications, and logistics support for the programs, staff and volunteers of the West Region, a 13-state area in which there are 11 programs. The Regional Communications Associate serves on the regional administrative team and works with this team and program staff to develop communications and social media efforts that support the region’s programs, fundraising, and overall visibility.

Essential Functions/Responsibilities: The key responsibilities of the Regional Communications Associate include the following:

Regional Communications & Digital Media Support

  1. Act as the regional liaison with AFSC’s central office Communications Department in order to build internal partnerships, collaborate on key efforts, and maintain consistent quality and adherence to AFSC standards and policies.
  2. Act as the regional point person and “super user” for EveryAction, AFSC’s Constituency Relationship Management (CRM) software. In that capacity, offer support, training and guidance for regional program staff in using CRM software for program and fundraising purposes.
  3. Manage and update regional intranet (Microsoft SharePoint) pages.
  4. Act as secondary reviewer for social/digital media when necessary; maintain a password log for all West Region social media and websites, and develop standards and guidelines for regional social media presence in collaboration with regional and central office staff.
  5. Customize AFSC central office press releases for regional social media presence. Manage a small budget for social media buys on behalf of regional programs.
  6. In consultation with the Human Resources Department, support regional job searches, including coordinating advertisements and recruitment outreach for West Region positions.

 Regional Logistics Support & Records Management

  1. Coordinate logistics for the volunteer executive committee and regional staff retreats, including travel, housing, meals/catering, and securing appropriate meeting spaces as necessary.
  2. Act as the regional point person for collecting, organizing and maintaining electronic files of program reports, security plans, leases, and other documents as required.

 Oakland Office Management

  1. Provide basic office management for the Oakland office, including equipment management, mail handling, ordering office supplies and serving as liaison to landlord.
  2. Special projects assigned by the Regional or Associate Regional Director.

Minimum Qualifications

Education: Baccalaureate degree in communications or a related area preferred. Significant, related work experience may be accepted in lieu of the degree.


  1. Two years of work experience in an administrative or communications support role.
  2. Minimum of one year of significant work, intern or volunteer experience in social media, preferably in a nonprofit or community organizing setting.
  3. Must be well organized and detail-oriented with demonstrated ability to take initiative within established guidelines; exercise sound judgment; and complete work independently in an environment of changing priorities.
  4. Demonstrated ability to communicate well orally and in writing.
  5. Proficient in use of Microsoft software applications, including Word, Outlook, and Skype for Business. Experience with SharePoint is desirable.
  6. Proven experience using CRM software (EveryAction or Salesforce a plus), Adobe Photoshop or similar design tools, and multiple social media platforms. HTML and other web design/content management tools preferred.
  7. Experience with nonprofit and social justice work preferred.
  8. Experience working with colleagues in remote locations a plus.

 Other Required Skills and Abilities:

  1. Commitment to Quaker values and testimonies. Understanding of and compatibility with the principles and philosophy of the American Friends Service Committee including non-violence and the belief in the intrinsic worth of every individual.
  2. Understanding of and commitment to the principles, concerns, and considerations of AFSC in regard to issues of race, class, nationality, religion, age, gender and sexual orientation, and disabilities. Demonstrated ability to work and communicate with diverse staff.
  3. Experience as an effective team player who takes initiative to suggest projects, has a willingness to pitch-in to get things done, and works well with colleagues to follow a project through to completion.
  4. Friendly workplace presence with a sense of humor.
  5. Bilingual English/Spanish a plus.
  6. Must be able to attend occasional weekend and evening meetings. Occasional overnight travel as needed.


Compensation: Salary Range starts at $50,383– Exempt – Comprehensive medical and hospitalization plan; term life, accident and salary continuation insurances, defined benefit pension plan, plus fringe benefits; participation in unemployment and worker’s compensation and social security.

The American Friends Service Committee is an Affirmative Action/Equal Opportunity Employer. Qualified persons are encouraged to apply regardless of their religious affiliation, race, age, sex, gender identitysexual orientation or disability.

The Central Office of the AFSC and some offices in the U.S. are unionized workplaces. This position is represented.

The American Friends Service Committee is a smoke-free workplace.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

To apply please visit and complete an online application.