Student Engagement and Analytics Director

Job Type

Full Time




211 North 13th Street
United States


The Student Engagement and Analytics Director (SEAD) ensures that City Year Philadelphia (CYP) serves more students effectively by project managing our local approach to after-school programming, along with the supports and interventions related to attendance and social emotional learning. The Student Engagement and Analytics Director is further responsible for overseeing analytics and evaluation efforts, including the management of a coordinator-level staff member. The SEAD partners internally with Impact leadership, Impact Managers and the Service team to ensure high quality implementation of and training for City Year’s after-school, attendance and SEL supports. Externally, the Student Engagement and Analytics Director partners with the School District of Philadelphia and relevant agencies to broaden CYP’s connection to local policy and resources that help improve the quality of service and data use.

After School Programming

  • Oversee a multi-year integration of after school curricula options that allows City Year to enhance the quality of after-school programming and helps meet school needs
  • Oversee development and implementation of after-school program safety and engagement standards through deep collaboration with internal and external stakeholders
  • Partner with after-school provider agencies that overlap with City Year to develop cohesive plans and Memorandums of Understandings that define an appropriate role for City Year teams
  • Partner with the School District of Philadelphia and city agencies to ensure alignment, understand policy, and identify funding streams
  • Coordinate with City Year Philadelphia Development staff on grant writing and other initiatives, particularly within the STEM/STEAM field that allow for diversification of after-school funding

Tier 2 Mentoring and Coaching Attendance and SEL Interventions

  • Partner with My Brother’s Keeper, MENTOR Independence Region, and various School District of Philadelphia offices to ensure that the best coaching and mentoring practices are ingrained in City Year’s work, particularly through the integration of The Elements of Effective Practice for Mentoring
  • Develop protocols for effective observation and coaching of AmeriCorps Members as they provide mentoring and coaching interventions to students
  • Manage organizational use and data review of DESSA and other potential future tools such as student self-assessments
  • Partner with the School District of Philadelphia’s Attendance Hero Campaign and other campaigns, offices and organizations as necessary to raise City Year’s profile and access to attendance resources
  • Oversee development of standards related to attendance and behavior phone calls home practice for students receiving Tier 2 services

Tier 1 Attendance and SEL Supports

  • Oversee development and implementation of Tier 1 attendance supports for elementary level students
  • Develop standards to better define Tier 1 supports for SEL and attendance
  • Oversee development of standards related to attendance and behavior phone calls home practice for students not receiving Tier 2 services

Analytics Program

  • Manage an evaluation coordinator who focuses full-time on analytics for the site
  • Collaborate with internal and external stakeholders on data collection, evaluation and usage
  • Oversee planning for the efficient and effective collection of various data types in collaboration with the School District of Philadelphia
  • Support effective use and review of various data types to support implementation of Whole School, Whole Child service model

Organizational Initiatives and Site Support

  • Serve as a member of the City Year Philadelphia Director Team, providing strategic insight into site priorities
  • Serve as a member of the Impact department’s leadership team, setting the vision for the department’s after-school, SEL and attendance approach and collaborating more broadly on the department’s overall leadership
  • Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met, including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees
  • Attend overnight conferences including Academy, a week-long training conference for all City Year staff held in Boston in July, as well as additional engagement and training activities throughout the year


  • Bachelor’s degree or equivalent experience
  • Minimum 5 years relevant experience, with proven ability to deliver strong, measurable results
  • Aptitude for organizing and manipulating quantitative and qualitative data to identify and explain trends, problems, and their causes
  • Outstanding ability to communicate with diverse audiences
  • Strong initiative and ability to work independently to achieve goals
  • Ability to work the flexible hours demanded of a deadline-driven position
  • Efficient time management skills: ability to meet deadlines and prioritize multiple projects
  • Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment
  • Passion for education and youth development
  • Attitude essentials: growth mindset, passion for City Year’s mission, detail-oriented, committed to teamwork, grit and resilience

In order to succeed in this role, an applicant must have the following competencies:

  • Communication: clearly articulates information and ideas orally and in writing; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility, even in highly visible or adversarial situations; provides a clear sense of direction; listens carefully and is responsive to feedback
  • Executes to Results:  accomplishes tasks on time with high quality; accepts accountability and takes initiative; designs and plans to work to achieve desired results; prioritizes work and multitasks effectively; delegates responsibilities with prioritization and time parameters, and holds others accountable; uses benchmarks and performance measures to track progress and intervenes to address barriers to achieving results
  • Problem Solving and Decision Making:  applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions; organizes appropriate expertise, and diverse perspectives for self and others to develop insights and creative, strategic solutions; does not falter in challenging times             
  • Team Collaboration and Leadership: leverages diverse strengths of team members to achieve desired results; coaches and empowers others to lead; addresses and resolves team conflict swiftly and effectively; builds systems and structures to facilitate collaboration and teamwork across the organization.
  • Relationship Development: uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, including school and community partners both internal and external to City Year
  • Resource Catalyst: networks and facilitates outreach across stakeholder communities; negotiates new, and grows existing commitments to advance City Year’s impact and plans; leverages personal networks on behalf of City Year

Qualified applicants should submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered.  No phone calls, please.

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please complete the online application and attach a resume and thoughtful cover letter in the "Resume/CV" field on the "My Experience" page. Internal applicants should apply through cyresource.