Supply Chain Innovation Manager, SE Asia

Posted by
Fair Labor Association
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Fair Labor Association

Published 7 days ago

April 1, 2021

About the Fair Labor Association 

The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers’ rights and to improve working conditions globally through adherence to international standards. The FLA is headquartered in Washington, D.C., and has offices in Geneva, Switzerland and Abidjan Côte d’Ivoire. FLA has staff based in 10 countries globally. For information, visit the FLA Career Center.

The Supply Chain Innovation Department of the FLA focuses on the improvement of labor standards in upstream supply chains, mainly in the agriculture sector. The FLA supports affiliated companies and suppliers in the development of their internal monitoring and remediation systems and assures Independent External Assessments (IEA); facilitates stakeholder consultations and informs all aspects of FLA’s work.

Position Summary

Based in Malaysia, the Supply Chain Innovation Manager, Southeast Asia is responsible for the successful implementation of FLA’s agriculture and supply chain-related work in the region. This includes managing intensive engagement plans, externally funded projects; conducting Independent External Assessment (IEA) cycle, supply chain mappings and researches; supporting the FLA agriculture program. 

This full-time (40-hours per week) position reports to the Program Director, Supply Chain Innovation is expected to start on April 1, 2021. While this position will be based in Malaysia, it includes travel within and outside of Malaysia. 

Primary Duties and Responsibilities

Manage FLA’s agriculture program including intensive engagement, and member relations in Southeast Asia

  • Engage, support, onboard, and train staff of FLA affiliates, as part of the intensive engagement and social compliance program. Currently, the focus of this position will be in the palm oil, cocoa, and seeds sectors in the region. 
  • Provide technical support and advice to affiliates staff in their planning and implementation of the affiliate’s action plan.
  • Support the development of risk prioritization process, labor standards monitoring plan and tools, training and evaluation plan, specific remediation actions including establishing of effective grievance mechanisms, as well as stakeholders engagement program.
  • Coordinate and report on FLA’s agriculture work in Southeast Asia.
  • Prepare and maintain reports. 
  • Develop issue briefs on labor rights in Southeast Asia. 
  • Undertake review and provide feedback on FLA documents and protocols for the agriculture sector.
  • Represent FLA in public events in Southeast Asia.
  • Perform other duties and responsibilities as assigned.

Manage FLA’s Independent External Assessment (IEA) work in Southeast Asia 

  • Identify, engage, train, and shadow assessors for Independent External Assessment visits (e.g., Mappings, Independent External Monitoring [IEM], Independent External Verification [IEV], Social Impact Assessment [SIA] or Focused Assessment.
  • Provide quality assurance of the IEA reports, and review of corrective action plan (CAP) submitted by FLA affiliates.
  • Provide technical advice and support to affiliates and partners (e.g. remediation interventions, trainings and capacity-building activities, stakeholder meetings, etc.).

 Manage supply chain innovation and stakeholder engagement activities in Southeast Asia

  • Engage with a wide range of stakeholders (including NGOs, unions, industry players and relevant government agencies) and represent the FLA at meetings, roundtables, dialogues and conferences, etc.
  • Undertake research activities including, interviewing stakeholders, undertake desktop research, and write issue brief, as and when needed. 
  • Develop and test new methodologies and approaches that support the FLA program and that of its affiliates.

 Manage externally funded projects in Southeast Asia 

  • Identify opportunities for collaborative projects and support the development of project proposals and applications. 
  • Coordinate project implementation, supervise project field staff, develop activity plans, and engage with project partners (e.g., companies and NGOs). 
  • Ensure effective financial management, bookkeeping, time management, interactions with donors and stakeholders, and managing narrative and financial reporting. 

 * This job description is not designed to cover and contain a comprehensive listing of activities, duties and that are required of the employee. Duties may change and be assigned over time with notice. 


  • A graduate degree in Social Sciences, Agricultural Economics, Agronomics, Corporate Social Responsibility, Business Sustainability, Business and Human Rights, International Development or another related field preferred.
  • A minimum of five years’ relevant work experience in the field of Corporate Social Responsibility, Labor Standards and Social Compliance, Agriculture Supply Chain Management, Sustainability Management, Agriculture or International Development.
  • Fluency in English (both verbal and written) and the local language (Malay). 
  • Requires consistent and timely responses to phone and email inquiries.
  • Willingness to travel to and shortly stay in remote locations in and outside of Malaysia.
  • Fieldwork experience in Malaysia and/or other countries in Asia, preferably linked to palm oil, cocoa, and seed production or other agricultural supply chain.
  • A developed network and contacts in the field of sustainability is highly desirable.
  • Experience with, and in-depth knowledge on labor standards, migrant labor, forced labor and/or responsible recruitment is highly desirable.
  • Ability to thrive under tight deadlines. Strong organizational skills; attention to detail.
  • Strong critical thinking and reporting skills.
  • Strong presentation, training and facilitation skills along to communicate with various stakeholders and constituents.
  • Strong computer skills and familiarity with commonly used business and office software, such as Microsoft Word, Excel, PowerPoint, etc.
  • Ability to work pro-actively, flexibly and independently.

About the Fair Labor Association 

The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers’ rights and to improve working conditions…

Details at a glance

  • Remote Possible
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

Level of Language Proficiency

English - Proficient

Malay - Proficient

English - Proficient

Malay - Proficient


Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

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