Program Manager, College Success (New York City)

Job Type

Full Time




30 Broad Street, 9th Floor
New York, NY 10004
New York
United States


About iMentor

iMentor builds mentoring relationships that empower students in low-income communities to graduate high school, succeed in college, and achieve their ambitions. Students work with their mentors one-on-one, in-person and online, to develop strong personal relationships, nurture a college aspiration, navigate the college application process, and build critical skills that lead to college success.

Since 1999, iMentor has connected 25,000 students with mentors. This year, iMentor will be serving 3,500 more pairs nationwide through our direct service programs and in partnership with local nonprofits in over 16 cities. iMentor is one of the nation’s most innovative and quickly-growing mentoring organizations. As a team, we are mission-focused, results-oriented, passionate and fun, and were named one of the Best Nonprofits to Work For by Opportunity Knocks and The Nonprofit Times.

Position Overview

Program Managers (PMs) will facilitate high-impact relationships with ~150 mentee/mentor pairs by leveraging iMentor’s programmatic model to deepen pair relationships and help mentors guide mentees toward the goal of college entrance and graduation. PMs will work with mentors (adult-volunteers) to position them as a “go-to” resource for their mentee, and provide individual coaching to ensure pair growth. Reporting to a Program Director, PMs will facilitate weekly classroom sessions for mentees, lead monthly pair events, and provide individualized support for pairs. They will help develop a strong partnership at their school site and contribute to iMentor’s impact in the college success landscape.

The ideal candidate will have 3+ years of professional experience. They will have experience working with high-school aged youth, and an interest in or experience working with adult volunteers. They will believe deeply in mentoring as a tool for youth success and be confident that, with the right support, a caring, committed adult can build a relationship with a student and support their post-secondary journey. The candidate most closely aligned with the iMentor vision believes that every student deserves a champion and a chance to graduate from college.


Provide high-quality pair support for ~150 mentee-mentor pairs

  • Match mentors and mentees at the beginning of each program cycle
  • Provide cohort-level and individualized coaching for mentors to better support and build relationships with their mentees
  • Lead targeted case management support for pairs to ensure they meet programmatic outcomes and participation requirements
  • Use data to determine which pairs may need additional support or program interventions
  • Utilize iMentor’s online platform to document pair support notes and troubleshoot struggling pairs with supervisor
  • Create and coordinate in-person meeting opportunities for pairs to increase program participation

Ensure high-quality curricular engagement

  • Lead multiple classroom sessions per week for mentees at partner site locations
  • Ensure mentees and mentors exchange deep and meaningful correspondence on a weekly basis via iMentor’s technology platform
  • Plan and manage monthly events at school site or on a college campus
  • Promote and support mentor-facing curriculum and cultural competency training
  • Work with Program Director to develop deep partnerships with school staff and administrators to support programmatic/curricular outcomes

Provide robust and targeted post-secondary support

  • Work closely with partner school and internal teams to align on post-secondary goals and support strategies for students and mentors
  • Support and train mentors on post-secondary preparation process and high school graduation requirement
  • Document all support provided and maintain high quality, timely notes on progress of all pairs
  • Use class sessions and events to build college and career aspiration and help them navigate the post-secondary preparation process
  • Providing cohort-level and individual support to mentors so that pairs identify and realize post-secondary goals


  • 3+ years of professional experience in youth development, education and/or volunteer engagement
  • Bachelor’s degree
  • Able to pass a background check
  • Comfortable working at both the iMentor office and at schools
  • Available and excited to work 2-4 evenings per month
  • Alignment with iMentor’s values (


  • Excellent written and verbal communication skills, including the ability to have tough conversations
  • Strong organization and time-management skills
  • Ability to look at data, understand its implications, and identify next steps
  • Ability to work independently and to collaborate in a team environment
  • Experience and comfort with facilitation of classroom sessions and events
  • Experience and comfort working with high school students, school staff, and adult volunteers
  • Bilingual (Spanish) a plus
  • College access programming or volunteer management, a plus, but not required


Compensation & Benefits

  • Salary commensurate with experience
  • Up to 100% employer-funded comprehensive medical and dental coverage
  • 18 days paid annual vacation and 13 paid holidays + most iMentor functions closed between Christmas and New Year’s Day
  • 401K match up to 4%
  • Significant opportunities for professional development and growth

Professional Level


Minimum Education Required

4-year degree

How To Apply

Visit to submit a resume and detailed cover letter describing your interest

in and qualifications for the position. Applications will be considered on a rolling basis, so it is in

candidates’ best interest to apply as soon as possible. No phone, email, mail, or fax inquiries will

receive a response.

iMentor is an Equal Opportunity Employer with a Strong Commitment to Diversity