Case Manager - Permanent Supportive Housing

Job Type

Full Time




United States


The WHC serves formerly homeless, low-income women with disabilities and families. In addition to housing, WHC services include case management, advocacy and life skills training. Services are tailored to meet the needs of each woman or family and are based on their individual situations and goals.

The WHC was founded in 1979 by a group of women who after conducting research learned that homeless woman were invisible in the community. Therefore, due to these lack of resources the WHC was created to assist this overlooked population, with safe, affordable housing.

The WHC’s objective is to provide homeless women and children with services and referral that help to maximize their chances of future independence and self-sufficiency. The quality of the housing and services provided to our program participants is central to their success. Women respond directly to the value of the resources being invested in them. Self-esteem is a crucial component to success for the women in our programs. A quality living environment says a lot about how we view our residents and allows them to take a similar view of themselves and their potential.

Poverty, homelessness, addiction and mental illness, alone or together, can place enormous barriers in the paths of both women and their children. The WHC believes that the best response to such barriers is permanent housing combined with the targeted supportive services that help women stay on the path of personal development and growth.

This position works directly with clients to complete assessments, develop and implement service plans, provide referrals to appropriate services and monitor community living in a permanent supportive housing program. Case Managers identify ways to overcome barriers the client may be facing thus increasing the likelihood of goal attainment. Case Managers are responsible for monitoring client's compliance and growth.

Essential job functions include direct client services, compliance with data entry, clinical file maintenance, program implementation and management of a community living environment.

Requirements include: Bachelors degree in human/social services field (Master's preferred), at least three years prior case management experience, excellent written and oral communication skills, and provide outcomes with minimal supervision. Must be able to work occasional early evening hours and be on a rotating on call schedule. Experience with Microsoft Office and clinical data reporting systems (Ex. ROSIE, ETO, Clienttrack) required. Preference given to those with experience in motivational interviewing. Must be able to provide outcomes with minimal supervision and work independently.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please forward a cover letter and resume to Cover letter must include salary requirements.