Crisis and Transition Services Specialist

Posted by
Youth Villages
Bend, OR


Company Overview


Youth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. 


If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.


Position Summary

Provide clinical assessment to youth in the community experiencing a psychiatric emergency and complete admission process as appropriate for youth into the Crisis and Transition Services Program (CATS). Provide lethal means reduction counseling, safety planning, system navigation and psychoeducation, individual and family therapy sessions, and case management follow-up for youth enrolled in the CATS program to support stabilization of the crisis and linkage with appropriate aftercare services. Work as part of a combined CATS/Intercept team to adequately respond to youth in crisis and to meet the needs of the community for youth experiencing psychiatric crisis.


Essential Duties and Responsibilities

  • Complete assessments for youth referred to the program to the including involvement of all key players to get a systemic perspective of the needs for every client. Collect information about client using therapeutic interviewing techniques, case history, visual and auditory observation techniques, and assessment methods. Complete assessment requires ability to observe client in a community setting to include client homes and identify safety and health hazards.
  • Conduct emergency admissions for youth into the CATS program as appropriate, regardless of insurance, and provide crisis intervention, lethal means counseling, safety planning, and recommendations for future mental health care.
  • Complete a therapy session in the home with each family that admits into the CATS program within 24-72 hours and provide ongoing individual and family therapy sessions, case management, crisis support, psychoeducation.
  • Follow through on providing crisis support services for the family as determined by the treatment plan throughout the youth’s duration in the program. Provide home visits with youth/families enrolled in the program at least 1x weekly, prioritizing greater than 1x weekly as determined by Supervisor and based on clinical needs.
  • Coordinate recommendations with referral sources in the community to assure client receives the appropriate levels of care and complete a warm handoff of youth to an aftercare provider that can provide long term support for the youth and family prior to discharge.
  • Discharge youth from the program when CATS program goals have been achieved: Youth and family have been connected to longer term services to meet their needs, risk factors leading to admission into the program have been addressed or resolved, the family has a safety plan in place, lethal means counseling has been completed, and the family has the skills and confidence needed to manage their current crisis situation.
  • Work as a team to ensure all families enrolled in CATS or Intercept services in the region have 24/7 access to crisis support including in person crisis response when indicated. Specialists on the team will rotate on call crisis coverage responsibilities as indicated by the supervisor.
  • Be reachable (e.g. keeping your cell phone with you at all times and remain in covered areas) during scheduled shifts.
  • Attend Licensed Clinical Consultation weekly. Consult with Program Supervisor on cases as required in the Call Parameters/Notifications Guidelines Process.
  • Attend staffing meetings scheduled in your region to discuss clinical assessment of cases, community needs and trends, and remain actively involved in problem solving to create and action plan for future cases.
  • Attend monthly developmental meetings with Clinical Supervisor to continue ongoing professional development and goals
  • Provide excellent customer service to all community members involved in the crisis assessment and CATS admissions, representing Youth Villages in a positive way. Provide details of any complaints or concerns of any community members immediately to your Program Supervisor for further follow-up or intervention.
  • Complete crisis assessments, safety plans, and all required program documentation within timeframes that meet documentation standards.
  • Ability and means to drive frequently; provide proof of liability and property damage insurance on vehicle used, and possession of a valid driver’s license is required
  • Maintain CPR/First Aid and CPI trainings on a yearly basis
  • Complete trainings as required by the program or as directed by the Clinical Supervisor.


Why Youth Villages?


Our programs in Oregon offer:

  • Paid licensure supervision for LPC, LCSW, LMFT
  • Opportunity for advancement
  • Collaborative Problem Solving Certification
  • Training opportunities based on your interest / CEU’s
  • Tablets issued to community based staff for documentation
  • Open/collaborative work environment
  • Gym membership reimbursement/ discounts
  • Healthy snacks in office/ monthly team recognition 

Additional Information


Schedule is flexible and non-traditional; based around the availability of youth and families served.

Applicants must have a valid driver’s license, a personal vehicle to use for work purposes and auto insurance.

Community Based staff will be reimbursed for applicable mileage




A Master's degree in a social services discipline is required

Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy. Other degrees will have to be evaluated further to determine if they meet the qualifications.

Experience in a clinical counseling or case management setting

Strong organizational skills and attention to detail

Excellent written, verbal, and oral skills

Ability to manage multiple priorities simultaneously

Basic computer knowledge

Ability to maintain a flexible schedule


Experience growth and development through our continuous training as well as tuition and licensure reimbursement or pursue opportunities to advance both clinically and administratively with Youth Villages.


Additional Benefits


Medical, Dental, Prescription Drug Coverage and Vision

Retirement Savings Pension Plan

403 (b)

2 weeks paid vacation

12 paid sick days per year

10 paid holidays

Paid Parental Leave

Mileage & Cell Phone Reimbursement


Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

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Company Overview


Youth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping…

Details at a glance

  • On-site Location
  • Full Time Schedule


Bend, OR

How to Apply

Please apply via this link: . If you have any questions, feel free to reach out!

Please apply via this link: . If you have any questions, feel free to reach out!

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